Ophthalmic Assistant Certified

Mass General Brigham • Boston, MA

18h • Onsite

About The Position

Supports the delivery of high-quality eye care in an outpatient clinic and/or procedural setting. The role performs ophthalmic testing, assists with clinical procedures, and completes administrative tasks to support efficient patient care. It also provides cross-coverage for other services and locations within the ophthalmology department as needed, while following hospital policies, applicable regulations, and quality and safety standards.

Requirements

• High school diploma or equivalent.
• Certified Ophthalmic Assistant (COA) credential through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
• At least 6 months of experience in a supervised ophthalmology clinic, or completion of an Assistant-level training program through the International Council of Accreditation (ICA).
• Basic knowledge of ocular terminology, eye anatomy and physiology, ocular diseases and disorders, ophthalmic procedures, and pharmacology.
• Strong interpersonal and customer service skills, with the ability to provide a positive experience for patients and their families.
• Ability to deliver care appropriate to patients’ age, individual needs, and physical and mental well-being.
• Strong written and verbal communication skills.
• Ability to prioritize tasks and adapt to changing needs in a fast-paced, high-volume clinical environment.
• Ability to work independently and collaboratively with members of the care team.
• Effective problem-solving and decision-making skills within the scope of practice.
• Proficiency with computers and Microsoft Office applications.

Responsibilities

• Perform vision and ophthalmic tests, imaging, and assessments to prepare patients for comprehensive eye examinations with a licensed clinician.
• Identify and administer diagnostic eye drops as part of routine examinations and as directed by the clinician.
• Assist ophthalmologists with minor office-based procedures, including medical laser treatments, injections, cryotherapy, and oculoplastic procedures.
• Measure and record patient vital signs as needed for procedures and other clinical purposes.
• Monitor and maintain appropriate supplies in examination rooms and clinical areas.
• Clean, calibrate, and perform basic maintenance on ophthalmic equipment in accordance with manufacturer guidelines and infection prevention standards.
• Handle, store, and transport specimens, instruments, and medications according to established protocols.
• Support administrative functions, including patient call triage and in-basket management, as assigned.
• Provide cross-coverage for other services and locations within the ophthalmology department as needed.
• Follow hospital policies, applicable federal, state, and local regulations, and established quality and safety standards.

Benefits

• Comprehensive benefits
• Career advancement opportunities
• Differentials, premiums, and bonuses as applicable
• Recognition programs designed to celebrate contributions and support professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED