Ophthalmic Assistant Certified

Mass General Brigham•Boston, MA

1d•$21 - $30•Onsite

About The Position

Under the direct supervision of the Director of Clinical Operations, Clinical Manager and Service lead technicians, this role assists in the processing of patients by performing ophthalmic technical support services, and maintains exam rooms, equipment, and supplies. The Ophthalmic Assistant Certified is responsible for conducting technical and administrative patient support activities that assist the professional staff (Ophthalmologist, Orthoptist, Residents, etc.) in administering the healthcare and support needed for patients and families in the outpatient ophthalmic clinic.

Requirements

High School Diploma or Equivalent required
Certified Ophthalmic Assistant [COA] - Joint Commission on Allied Health Personnel in Ophthalmology required
Experience in a supervised setting as an ophthalmic assistant
0-1 year preferred
Knowledge of medical terminology.
Strong patient/customer service skills.
Ability to receive and comprehend instructions verbally and/or in writing.
Adjusting actions in relation to others' actions.
Ability to maintain motivation to achieve goals while dealing with challenges.
Excellent problem solving skills.
Proficient in Microsoft Office Suite and Adobe Acrobat DC.

Responsibilities

Prepares patients for diagnostic testing.
Recording patient history and chief eye complaint.
Maintains a smooth flow of patients to the physician altering test sequence as required.
Performs color vision testing and glare/brightness testing.
Implements infection control policies and procedures.
Records and updates current eye medications and eye history/medical history in the patient’s health record.
Serves and protects the healthcare community by adhering to professional standards, policies and procedures, federal, state, and local requirements, and JCAHO standards.