Operator

Oklahoma Heart Hospital • Oklahoma City, OK

17h

About The Position

The Operator answers the multi-line phone system and routes patient calls to appropriate personnel. Call routing is performed using voicemail, Powerchart Office in Cerner, and paging through Outlook, while following front office protocols. The role contributes to patients’ experience and supports collaborative patient care at Oklahoma Heart Hospital.

Requirements

• High school diploma or equivalent.
• One year of work experience in a medical front office setting.
• One year of experience with a multi-phone system.

Nice To Haves

• Knowledge of medical terminology.

Responsibilities

• Answer the multi-line phone system.
• Route patient calls to the appropriate personnel using voicemail, Powerchart Office in Cerner, and paging through Outlook, following front office protocols.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with employer match
• Long-term and short-term disability
• Employee Assistance Programs (EAP)
• Paid Time Off (PTO)
• Extended Medical Benefits (EMB)
• Opportunities for continuing education and professional growth

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED