OPERATOR/SCHEDULER

Siouxland Community Health Center • Sioux City, IA

2d

About The Position

1 – Full-Time Position

Hours are Monday, 8am-5pm, Tuesday 8am-8pm, Wednesday 8am-1pm, Thursday and
Friday 8am-5pm

Successful candidate must have solid experience & advanced knowledge of:

Minimum of high school diploma or GED equivalent.
Basic Computer skills with Electronic Medical / Health Records (EMR)
experience a definite plus.
Previous phone experience a plus.
Bilingual Spanish preferred.

Requirements

• Minimum of high school diploma or GED equivalent.
• Basic Computer skills with Electronic Medical / Health Records (EMR) experience
• Works directly with medical staff to ensure accurate communication and understanding between patient and staff.

Nice To Haves

• Previous phone experience
• Bilingual Spanish

Responsibilities

• Answer and direct incoming phone calls and use overhead paging system.
• Access Practice Management System to inform patients of appointment information.
• Formulate phone notes from patient calls in EMR.
• Works directly with medical staff to ensure accurate communication and understanding between patient and staff.
• Assists patients in completing all necessary intake forms at initial visit, including but not limited to, demographic and medical history and financial verification.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees