Operator Readiness Advisor

MISO • Carmel, IN

20h • Onsite

About The Position

The Operator Readiness Advisor manages desk-specific training programs from onboarding through desk certification. Working with trainees, subject matter experts, and Operations leaders, the advisor develops and facilitates training, monitors operator progress, identifies readiness gaps, and improves learning experiences to prepare operators for real-world operating conditions.

Within the first year, the advisor is expected to help operators progress from onboarding to desk qualification, reduce readiness gaps and trainee ramp-up time, and build trusted relationships across Operations, SMEs, and trainees.

Requirements

• At least 6 years of experience in reliability coordination, generation and interchange, balancing and dispatch, or related control room operations.
• Bachelor's degree or an equivalent combination of education and relevant experience.
• Familiarity with NERC, FERC, or similar compliance frameworks.

Nice To Haves

• NERC Reliability Coordinator Certification.
• Training, coaching, or Learning & Development experience.

Responsibilities

• Lead desk-specific onboarding, on-the-job training (OJT), and qualification programs.
• Develop and facilitate cohort-based training and readiness activities.
• Track trainee progress and address learning gaps.
• Partner with Operations leadership and SMEs to improve training effectiveness.
• Incorporate operational lessons learned into ongoing training content and simulations.

Benefits

• 401(k)
• Vacation, sick, and safe time available on the first day of employment.
• Comprehensive benefits package.
• Eligible for an annual bonus if individual performance and company objectives are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior