Operator II

Giesecke+Devrient•Lemont, IL

1d•Onsite

About The Position

The LA Metro Operator II works Monday - Friday 6:00am - 2:00pm and is responsible for completion of tasks such as tapping cards at the MPOS station, printing cards and carriers, merging, inserting, and verifying. The Operator follows a daily schedule for jobs to be initialized and verified. The Operator must be able to understand the Request for Tap forms and manually TAP cards by operating the MPOS station. The operator will update the paperwork, logs, and board to show job status. The operator will also be responsible to fold and insert pin and card carriers, merge cards to carriers, meter mail, batch, and verify shipments in Personalization as needed. The position requires close attention to detail, a strong sense of urgency, a solid customer focus, and a continuous improvement mindset.

Requirements

High School Diploma
Mathematical ability required
Attention to detail and hand-eye coordination

Nice To Haves

post-secondary education is preferred
Greater than 6 months experience in card personalization is highly preferred
Experience with Microsoft Word and Excel is preferred
Excellent verbal and written communication skills
Excellent organizational skills
Demonstrated ability to multitask in a fast pace and demanding environment
Excellent problem solving skills
Excellent interpersonal skills
Able to work independently or as a team member

Responsibilities

Operate the initialization terminal, paying close attention to the prompts to work efficiently
Responsible for selection of the correct initialization job from the station
Must select the correct cardstock for completion of the initialization job
Accuracy for all quality checks and to ensure conformance to company standards
Maintain work area in a clean and orderly condition at all times
Adhere to all safety regulations with regard to company policies and legal regulations
Produce high quality products in a timely manner with lowest scrap possible
Document scrap incurred in any process step
Update the initialization tracker, board, and request for tap forms
Request cards from the vault for initialization
Adhere to applicable ISO Work Instructions
Sign-off on initialization and fulfillment tasks
Print, fold, insert mail pieces as per specifications and documentation
Meter and seal envelopes based on specifications and instructions
Printing of cards and carriers on desktop equipment
Other Personalization tasks as needed such as assisting with processing returns, retrieving cards, logging jobs, etc.
Responsible for accurate completion of all job orders.
Ensure Production schedule and Service Level attainment.
Ensures correct card, carrier, and initialization specification are adhered to
Compliance with Corporate and Local departmental KPI’s and Quality standards.