Operator Grade 3-1

American Electric Power • Tulsa, OK

2d • $43 - $57 • Onsite

About The Position

Responsible to safely dispatch distribution customer outages to multiple field personnel, including analyzing outage data and accurately documenting the restoration process. This role involves prioritizing routine and emergency work, operating distribution applications during switching procedures, and communicating effectively via radio, telephone, and written applications. The position requires the ability to work under pressure during critical system conditions, respond quickly for emergency overtime, and maintain mapping systems. The Operator will support team members, participate in safety meetings, foster a positive work culture, and continue on-the-job training to progress to higher classifications within established timeframes.

Requirements

• Associate Degree in Electrical or Electronics Technology, or related field, or equivalent work experience such as two or more years' experience in Line, Substation, Generation, or DDC Support departments.
• Recommended test results from HireVue Dispatcher Worker Virtual Job Tryout.
• Must acquire within such time frames as determined by the Company, the qualifications necessary to perform the duties of the next higher classification in the line of progression.
• A good safety record and knowledge of electrical safety procedures and AEP's Accident Prevention Manual.
• A work history that demonstrates dependability and responsiveness to business needs.
• An excellent attendance record.
• Satisfactory hearing and the ability to identify line colors.
• Demonstrated ability to work well with others and be a team player.
• Effectively manage multiple tasks in a high stress environment for extended periods of time.
• Must have computer literacy skills and the ability to learn new computer programs.
• An attitude and desire to listen to and satisfy internal and external customers.
• Shift work of days, evenings, and mid-nights including on weekends and holidays.
• Planned, holdover and call out overtime could be frequent.
• A high acceptance rate for overtime is required.
• Occasional overnight travel maybe required for the purpose of outage restoration, interaction with the districts, or for training needs.
• The successful candidate may be subject to a criminal history background check.

Nice To Haves

• Two or more years' experience in Line, Substation, Generation, or DDC Support departments.
• Associate Degree in Electrical or Electronics Technology, or related field.
• Two or more years' DDC dispatching experience.
• Four or more years' DDC dispatching experience.
• Two years as an Operator Grade 3.
• Previous experience as an Electric System Operator or Operator Grade 1 as defined in AEP's Distribution Development Program.

Responsibilities

• Prioritize routine and emergency work to meet the needs of our internal and external customers.
• Operate distribution applications during routine and emergency switching procedures.
• Clearly and precisely communicate verbal instructions using radio and telephone systems, as well as provide clear written communications through various applications.
• Work under pressure during periods of critical system conditions.
• Quickly respond for emergency overtime.
• Update and maintain mapping systems.
• Support all DDC team members.
• Assume other duties and responsibilities as assigned.
• Continue on the job training as well as training program and testing to progress to an Operator Grade 2 within the Company established timeframes.
• Participate and assist in planning team safety meetings.
• Foster and maintain a positive work culture.

Benefits

• Compensation Range: $42.56 - $57.14
• Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree