Operations Zone Manager - Second Shift
About The Position
Catalent’s Kansas City facility supports Oral & Specialty Drug Delivery, Biologics Analytical Services, and Clinical Supply Services. The Operations Zone Manager leads pharmaceutical manufacturing technicians in an assigned zone and ensures products are produced with the required quality, cost, and timing while maintaining cGMP compliance. The role develops strong interdepartmental relationships and drives performance improvements in collaboration with other departments. The position is based in Kansas City, Missouri, is 100% onsite, and works Monday through Thursday from 1:30 p.m. to midnight. The role may also support 24/7 operations as needed.
Requirements
- High school diploma or GED.
- Ability to create and work within an operating plan framework and budget.
- Thorough knowledge of equipment and processes used in pharmaceutical manufacturing.
- Strong understanding of cGMP, FDA, MHRA, EU, and DEA guidelines and their application.
- Knowledge of solid dosage manufacturing.
- Ability to manage priorities and projects effectively.
- Strong communication and people management skills.
- Excellent computer skills.
- Ability to work effectively in a matrix organization.
Nice To Haves
- Five years of prior supervisory or relevant management experience, such as in pharmacy, chemistry, or science.
- Demonstrable leadership experience at Catalent, including participation in programs such as NGGL, GOLD, LEAD Now, GM Excellence, or GROW, may be considered in place of external experience.
Responsibilities
- Manage Pharmaceutical Manufacturing Technicians, including selection, performance evaluation, counseling, and conflict resolution.
- Collaborate with Supply Chain, Maintenance, and Quality Assurance to support efficient schedules and high-quality products.
- Monitor daily performance against standards and schedules and resolve workflow or technical issues.
- Make personnel decisions regarding staffing, wages, and performance reviews while maintaining cGMP and safety compliance.
- Keep the facility tour-ready and ensure people, materials, and cleaning processes are maintained effectively.
- Train technicians on manufacturing and cleaning standard operating procedures and applicable regulations.
- Allocate personnel to support timely project completion and accurate batch records.
- Update management and stakeholders on project timelines.
- Troubleshoot processing, equipment, and utilities issues, and support workforce motivation and training.
- Define and implement corrective and preventive actions in response to audits and deviations.
- Drive process improvements through change control.
- Support 24/7 operations as needed and perform other assigned duties.
Benefits
- Defined career path with annual performance reviews and feedback.
- Diverse and inclusive culture.
- Career growth opportunities.
- Competitive paid time off and eight paid holidays.
- Community engagement and green initiatives.
- Medical, dental, and vision benefits effective on the first day of employment.
- Tuition reimbursement program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
