Operations Zone Manager - Second Shift

Catalent Pharma Solutions • Kansas City, MO

1d • Onsite

About The Position

We have an opportunity for an Operations Zone Manager - Second Shift to join our team. This role ensures that products are produced with the right quality, cost, and timing while maintaining compliance with cGMP standards. The position focuses on developing strong interdepartmental relationships and driving performance improvements. The successful candidate will lead a team of technicians and collaborate across departments to ensure smooth operations and continuous improvement.

Shift: M-Th 1:30pm-12am
Location: Kansas City, MO
100% Onsite

Requirements

• High School Diploma or General Educational Development (GED) required.
• Ability to create and work within an operating plan framework and budget.
• Thorough knowledge of equipment and processes used in pharmaceutical manufacturing.
• Strong understanding of cGMP, Food and Drug Administration (FDA), Medicines and Healthcare products Regulatory Agency (MHRA), European Union (EU), and Drug Enforcement Administration (DEA) guidelines and their application.
• Knowledge of Solid Dosage manufacturing.
• Ability to manage priorities and projects effectively, with strong communication and people management skills.
• Excellent computer skills.
• Ability to work effectively in a matrix organization.
• Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent‑sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.

Nice To Haves

• Five years of prior supervisory or relevant management experience (e.g., pharmacy, chemistry, or science) preferred.

Responsibilities

• Manage Pharmaceutical Manufacturing Technicians within the assigned zone, including selection, performance evaluation, counseling, and conflict resolution.
• Collaborate with Supply Chain, Maintenance, and Quality Assurance to ensure efficient schedules and high-quality products.
• Oversee daily performance against standards and schedules, resolving workflow and technical issues as needed.
• Make personnel decisions regarding staffing, wages, and performance reviews while maintaining compliance with cGMP and safety regulations.
• Ensure the facility remains “tour ready” and that people, materials, and cleaning processes are maintained effectively.
• Execute training for Technicians on manufacturing and cleaning standard operating procedures and applicable regulations.
• Oversee personnel allocation to ensure timely project completion and accurate batch records.
• Provide updates to management and stakeholders on project timelines.
• Troubleshoot processing, equipment, or utilities issues and support workforce motivation and training.
• Define and implement Corrective/Preventive Actions in response to audits and deviations, driving process improvements through change control.
• Support 24/7 operations as needed and perform other assigned duties.

Benefits

• Defined career path with annual performance reviews and feedback.
• Diverse and inclusive culture.
• Opportunities for career growth within an organization dedicated to improving and saving lives.
• Competitive paid time off plus eight paid holidays.
• Community engagement and green initiatives.
• Medical, dental, and vision benefits effective on the first day of employment.
• Tuition reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED