Operations Technology Principal

Infosys•Richardson, TX

2d•$121,402 - $157,823

About The Position

The Operations Technology Principal will lead operational technology (OT) workstreams supporting manufacturing, facilities, and production-critical applications. The role involves assessing OT applications and infrastructure, planning application transitions and TSA exits, coordinating migration and cutover activities, and supporting cybersecurity, compliance, and operational readiness. The position works with manufacturing, facilities, infrastructure, network, cybersecurity, and OEM/vendor teams, and may involve travel to manufacturing or client locations and off-hours or rotational support for production-critical activities. The role also includes analyzing complex business processes, defining solution architecture, developing ERP customizations and integrations, supporting data migrations, optimizing performance, and documenting solutions. The position requires strong OT and manufacturing systems expertise, sound technical judgment, and the ability to align technical solutions with business needs. Infosys Engineering uses data-first approaches and technologies including AI, machine learning, and predictive analytics to improve engineering and delivery processes.

Requirements

Experience in Operational Technology (OT), manufacturing IT, industrial automation, facilities systems, or IT/OT environments.
Strong experience supporting manufacturing, facilities, and production-critical OT applications, preferably in regulated environments.
Experience with environmental or clean-room systems, power and energy systems, discharge monitoring, machine vision, barcode and data capture, and industrial control systems.
Strong understanding of OT architecture, including servers, databases, workstations, gateways, sensors, controllers, scanners, cameras, and shop-floor devices.
Knowledge of OPC/OPC UA, TCP/IP, Modbus, MQTT, APIs, and other industrial connectivity and integration technologies.
Experience with OT application discovery and assessment, including infrastructure, interfaces, devices, networks and firewalls, security, licensing, vendors, backup and disaster recovery, and operational dependencies.
Experience with TSA exit and application transition planning, including separation, migration, dependency management, cutover, validation, rollback, and hypercare.
Strong understanding of IT/OT cybersecurity, network segmentation, remote access, endpoint security, patching, vulnerability management, and access controls.
Ability to lead an OT workstream, manage RAID and dependencies, coordinate across relevant teams, and drive transition deliverables.
Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
Authorized to work for any employer in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.
Willingness to relocate and/or travel to the work or project location if required.
Willingness to support off-hours or rotational activities when required for production-critical work, migration, cutover, go-live, or hypercare.

Nice To Haves

Experience in medical device, pharmaceutical, life sciences, or other regulated manufacturing environments.
Familiarity with GxP/GMP, validation, change control, audit requirements, and regulated manufacturing practices.
Experience with Vaisala viewLinc or comparable environmental monitoring platforms.
Experience with Schneider Electric PME/ION or comparable power and energy monitoring platforms.
Experience with Cognex machine vision, In-Sight, OPC, and DataMan technologies.
Experience supporting Honeywell industrial or OT applications.
Knowledge of Windows Server, SQL, databases, Active Directory, virtualization, networking, APIs, and industrial protocols.
Exposure to OT integrations with MES, ERP, PLM, and enterprise applications.
Experience with application separation, carve-out, divestiture, TSA exit, site transition, or infrastructure migration programs.
Experience working with OEM/product vendors on licensing, product support, hardware/software compatibility, upgrades, and technical troubleshooting.
Experience planning and supporting migration, cutover, go-live, hypercare, and transition to steady-state support.
Exposure to Vaisala viewLinc, Schneider PME/ION, Cognex In-Sight OPC, Cognex DataMan, Honeywell, or equivalent industrial platforms.

Responsibilities

Analyze complex business processes, identify optimization opportunities, and prepare requirement specifications aligned with enterprise architecture standards.
Define solution architecture and guide customization and integration based on business analysis.
Design and implement ERP customizations and develop software applications in collaboration with development teams.
Develop integration workflows between ERP systems and external applications and lead data migration strategies while maintaining data integrity.
Optimize performance for scalability, reliability, and user experience, and lead compliance initiatives and audits.
Create documentation for complex ERP customizations and lead training workshops for different user groups.
Assess OT applications and supporting infrastructure, interfaces, devices, networks, security, licensing, vendors, backup and disaster recovery, and operational dependencies.
Plan TSA exits and application transitions, including separation, migration, dependency management, cutover, validation, rollback, and hypercare.
Lead an OT workstream, manage risks, actions, issues, and dependencies, and coordinate with manufacturing, facilities, infrastructure, network, cybersecurity, and OEM/vendor teams.
Support migration, cutover, go-live, hypercare, and transition to steady-state support.
Support production-critical activities that may require off-hours or rotational availability.
Travel to manufacturing or client locations when required by project needs.