Operations Technology Principal

Infosys

3d•$121,402 - $157,823

About The Position

The Infosys Engineering unit focuses on product-centric value delivery through innovative engineering solutions, using data-first engineering and value-stream management to provide real-time visibility into value flow. The team applies AI, machine learning, and predictive analytics to improve delivery processes, accelerate time to market, and support continuous improvement. In the assigned Package Consultant 3 role, the employee analyzes complex business processes, identifies optimization opportunities, and develops requirements aligned with enterprise architecture standards. The role defines solution architecture, guides customization and integration, implements ERP customizations and applications, develops complex integrations, and leads large-scale data migrations. It also includes optimizing performance, leading compliance audits, documenting customizations, and conducting training workshops. The position focuses on operational technology (OT) in manufacturing, facilities, and production-critical environments. The employee assesses OT applications and infrastructure, plans application transitions and TSA exits, and addresses cybersecurity, migration, integration, and operational dependencies. The role coordinates across manufacturing, facilities, infrastructure, network, cybersecurity, and vendor teams to lead OT workstreams and deliver transitions. Work is computer-based and involves regular collaboration by telephone, email, virtual meetings, and in-person discussions. Travel to manufacturing or client locations may be required. Off-hours or rotational support may be needed for production-critical activities, migrations, cutovers, go-lives, or hypercare. Relocation and/or travel to the work or project location may be required. The position is based in Northridge, California, with an estimated annual compensation range of $121,402 to $157,823. Infosys does not provide immigration sponsorship for this role.

Requirements

Experience in operational technology (OT), manufacturing IT, industrial automation, facilities systems, or IT/OT environments.
Strong experience supporting manufacturing, facilities, and production-critical OT applications, preferably in regulated environments.
Experience with environmental or clean-room systems, power and energy systems, discharge monitoring, machine vision, barcode or data capture, and industrial control systems.
Understanding of OT architecture, including servers, databases, workstations, gateways, sensors, controllers, scanners, cameras, and shop-floor devices.
Knowledge of OPC/OPC UA, TCP/IP, Modbus, MQTT, APIs, and other industrial connectivity and integration technologies.
Experience in OT application discovery and assessment, including infrastructure, interfaces, devices, networks and firewalls, security, licensing, vendors, backup and disaster recovery, and operational dependencies.
Experience with TSA exit and application transition planning, including separation, migration, dependency management, cutover, validation, rollback, and hypercare.
Strong understanding of IT/OT cybersecurity, network segmentation, remote access, endpoint security, patching, vulnerability management, and access controls.
Ability to lead an OT workstream, manage RAID items and dependencies, coordinate with cross-functional teams and vendors, and drive transition deliverables.
Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
Must be authorized to work for any employer in the United States without employer-based visa sponsorship; Infosys is unable to provide immigration sponsorship.
Willingness to travel and/or relocate to the work or project location if required.
Willingness to support off-hours or rotational activities when required.

Nice To Haves

Experience in medical device, pharmaceutical, life sciences, or other regulated manufacturing environments.
Familiarity with GxP/GMP, validation, change control, audit requirements, and regulated manufacturing practices.
Experience with Vaisala viewLinc or comparable environmental monitoring platforms.
Experience with Schneider Electric PME/ION or comparable power and energy monitoring platforms.
Experience with Cognex machine vision, In-Sight, OPC, and DataMan technologies.
Experience supporting Honeywell industrial or OT applications.
Knowledge of Windows Server, SQL, databases, Active Directory, virtualization, networking, APIs, and industrial protocols.
Exposure to OT integrations with MES, ERP, PLM, and enterprise applications.
Experience with application separation, carve-out, divestiture, TSA exit, site transition, or infrastructure migration programs.
Experience working with OEM/product vendors on licensing, product support, hardware/software compatibility, upgrades, and technical troubleshooting.
Experience planning and supporting migration, cutover, go-live, hypercare, and transition to steady-state support.
Exposure to Vaisala viewLinc, Schneider PME/ION, Cognex In-Sight OPC, Cognex DataMan, Honeywell, or equivalent industrial platforms.

Responsibilities

Analyze complex business processes, identify optimization opportunities, and draft detailed requirements aligned with enterprise architecture standards.
Define and develop solution architecture, guiding customization and integration efforts based on business analysis.
Design and implement ERP customizations and develop software applications in collaboration with the development team.
Develop complex integration workflows between ERP systems and external applications.
Lead large-scale data migration strategies and ensure data integrity.
Implement performance optimization strategies for scalability, reliability, and user experience.
Lead compliance initiatives and audits to uphold security protocols and industry standards.
Document complex ERP customizations and lead training workshops for different user groups.
Assess OT applications and environments, including infrastructure, interfaces, devices, networks, security, licensing, vendors, backup and disaster recovery, and operational dependencies.
Plan OT application transitions and TSA exits, including separation, migration, dependency management, cutover, validation, rollback, and hypercare.
Lead an OT workstream, manage RAID items and dependencies, coordinate with manufacturing, facilities, infrastructure, network, cybersecurity, and OEM/vendor teams, and drive transition deliverables.
Support production-critical OT applications and off-hours or rotational activities when required for production-critical work, migration, cutover, go-live, or hypercare.