Operations Technical Specialist, E&S Casualty

Ascot Group•Chicago, IL

8d•$55,000 - $65,000•Hybrid

About The Position

Ascot US is seeking an Operations Technical Specialist to support and manage workflows between multiple departments. The Operations Technical Specialist will collaborate with underwriting and other key business partners to transform all elements from underwriting into finished and standardized documents for our insureds. The successful candidate will have an in-depth understanding of the insurance industry, be a creative problem-solver with a skill for navigating systems and an eye for detail.

Requirements

Bachelor’s degree required.
Minimum of 1 year of experience in a similar role (or internships) preferred.
Must be positive, self-motivated, detail-oriented and possess strong interpersonal and communication skills.
Highly customer-centric both internally and externally.
Strong problem solving and decision-making abilities.
Ability to work independently with minimal supervision.
Strong collaborative skills in a fast-paced team-centric environment.
Proficient in Microsoft Office (Excel and computer typing skills).

Responsibilities

Manage workflow of an assigned underwriting business unit(s).
Demonstrate a strong understanding of business processes by leveraging standardized workflows and compliance guidelines.
Identify areas for improvement, create and implement solutions, as needed.
Provide support to assigned underwriters and brokers throughout the policy lifecycle, which includes, but is not limited to, clearance, binders, invoices, policies, endorsements, cancellations, renewals, non-renewals, and reinstatements.
Ensure files are completed to meet compliance standards.
Draft and issue policy documents.
Ensure all work is processed accurately and according to Service Level Agreements.
Provide ongoing guidance and support to the offshore shared service team, including training and conducting quality checks.
Collaborate with the offshore team/service center, as needed. Quickly and accurately complete midterm endorsements.
Communicate effectively with the underwriting team to secure the information necessary to accurately process work.
Assist with additional ad hoc projects, as required.
Commit to The Ascot Way: Demonstrate The Ascot Way in their daily interaction with colleagues, fostering colleague engagement and development, collaboration, inclusivity, and individual accountability.

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Life Insurance
AD&D
Work/Life Resources (including Employee Assistance Program)
Paid holidays
Annual Paid Time Off (includes paid state /local paid leave where required)
Short-term Disability
Long-term Disability
Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver)
Contributory Savings Plan (401k)