Operations Team Member - U.S. Steel Community Filed at Hazelwood Green
About The Position
U.S. Steel Community Field at Hazelwood Green is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pittsburgh, PA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. U.S. Steel Community Field at Hazelwood Green is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Requirements
- Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
- Must work well with others
- Must take personal initiative for the betterment of the team and facility
- Must have excellent guest service skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to work with a wide variety of ages from preschool through adult
- Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance is necessary
- Excellent communication skills, both verbal and written
- Ability to maintain focus in a high-volume, fast-paced environment
- Ability to multi-task and prioritize
- Ability to remain calm and focused in difficult and stressful situations
- Commitment to the safety and wellbeing of others
Responsibilities
- Provide courteous and friendly service to all guests and staff
- Be responsive to guest concerns and direct to appropriate manager to resolve
- Enforce facility policies and procedures
- Have general knowledge of facility grounds, specific to each event assisting guests with directions
- Set up and take down benches, chairs, sports equipment, water stations, and other event related items
- Ensure correct equipment is available for all games / events
- Monitor play areas including playing field and spectator areas
- Keep supervisor informed of issues and updates
- Respond to all incidents, accidents, injuries, and altercations notifying appropriate personnel
- Complete and file corresponding paperwork as necessary
- Assist with daily maintenance and upkeep of facility
- Maintain and assist with custodial responsibilities before, during, and after events to assure a clean facility
- Assist with parking, including directing customers to parking spots, maintaining orderly and efficient parking operations, etc.
- Operating scoreboard / microphone / music system, and other equipment as needed for events
- Selling, collecting, and assisting in ticket operations for facility events
- Assist other departments as necessary
- Perform all other duties as assigned by management
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
