Operations Team Lead

Merck • Allentown, PA

2d • Onsite

About The Position

The Operations Team Lead (Distribution) plays a pivotal role in overseeing the daily operations and activities within the distribution center environment. Responsibilities involve leading a team of associates, ensuring efficient workflow, and maintaining a high standard of productivity and safety.

Requirements

• High School Diploma or GED
• 3+ years in a distribution center or warehouse environment
• 5+ years in a leadership or supervisory role

Nice To Haves

• SAP or Oracle experience
• Strong leadership skills with the ability to motivate and coach a diverse team
• Excellent organizational and time management skills, with the ability to prioritize tasks in a fast-paced setting
• Knowledge of warehouse operations, including receiving, picking, packing, and shipping processes
• Familiarity with inventory management systems and software (e.g., WMS)
• Understanding of safety regulations and procedures related to warehouse operations

Responsibilities

• Supervise and support floor associates by providing guidance and training to foster a positive, collaborative, and safe work environment
• Oversee daily receiving, picking, packing, and shipping, adjusting staffing levels dynamically to hit productivity goals
• Implement quality control measures, enforce safety standards, and conduct regular audits to ensure high order accuracy
• Assist with cycle counts and coordinate with inventory teams to maintain stock accuracy and minimize discrepancies
• Analyze and track performance metrics to drive continuous improvement while coordinating with logistics and management

Benefits

• health insurance
• paid time off (PTO)
• retirement contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED