Operations Team Lead - 2nd Shift
About The Position
Ingram Content Group (ICG) is hiring for an Operations Team Lead for our Operations Team to contribute to our Operations team in La Vergne, TN. An Operations Team Lead supports all operational and administrative activities required to run a department. The Operations team serves a key role within the organization, ensuring that distribution centers and manufacturing facilities function at maximum efficiency. They emphasize safety through training, education and accident prevention programs, and process improvement through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from associates. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!
Requirements
- HS Diploma or equivalent
- 1 year experience with PC based applications
- 1 year work experience in a warehouse operation environment
- 6 months work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard
Responsibilities
- Trains and develops hourly associates.
- Acts as the department contact for all warehouse systems issues and questions.
- Provides direction and leadership to associates.
- Identifies, communicates, and ensures all quality and productivity standards are met within the department.
- Researches issues, problems, or concerns and recommends solutions.
- Uses problem solving skills and computer to find track cartons.
- Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
- Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion to tasks.
- Coordinates with other departments on workflow activities.
- Assists in administering policy and payroll activities.
Benefits
- Medical/Prescription Drug plans
- HSA
- Vision
- Dental
- Health Care FSA
- 10 vacation days
- 10 sick days
- 3 personal days
- 401K match
- Life and AD&D
- Employee Assistant programs
- Group Legal
- Wellness program
- access to onsite gym and basketball court
- Tuition reimbursement program
- Financial and in-kind opportunities to engage with non-profits
- Company match program for United Way donations
- Volunteer opportunities and in-kind drives for non-profits
- game room with ping pong & foosball
- Onsite cafeteria
- refreshments available for purchase
- Food trucks often onsite
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
