Operations Systems Technician

Crawford Electric CooperativeBourbon, MO

About The Position

The Operations Systems Technician helps maintain, support, and troubleshoot the Cooperative's operational technology (OT) systems, including GIS mapping systems, radio communications systems, field technology platforms, mobile applications, and related operational data systems. This position supports system reliability, data quality, operational reporting, cybersecurity, and technology adoption while serving as a bridge between field operations, engineering, and information technology. The role also supports documentation, process improvement, business intelligence initiatives, operational continuity, and the long-term development and modernization of Cooperative operational technology systems. This position is expected to develop increasing expertise in operational technology system support, cybersecurity, business intelligence, data analytics, artificial intelligence (AI) applications, and emerging utility technologies.

Requirements

  • Experience with GIS mapping systems.
  • Experience with radio communications systems.
  • Experience with field technology platforms.
  • Experience with mobile applications.
  • Experience with operational data systems.
  • Understanding of system reliability and data quality principles.
  • Knowledge of cybersecurity best practices.
  • Familiarity with business intelligence initiatives.
  • Ability to support documentation and process improvement.
  • Willingness to develop expertise in AI applications and emerging utility technologies.

Responsibilities

  • Maintain, support, and troubleshoot the Cooperative's operational technology (OT) systems.
  • Support system reliability, data quality, operational reporting, and cybersecurity.
  • Serve as a bridge between field operations, engineering, and information technology.
  • Support documentation, process improvement, business intelligence initiatives, and operational continuity.
  • Contribute to the long-term development and modernization of Cooperative operational technology systems.
  • Develop expertise in operational technology system support, cybersecurity, business intelligence, data analytics, AI applications, and emerging utility technologies.
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