Systems Coordinator

DHL (Supply Chain)•Groveport, OH

4d•Onsite

About The Position

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. This role is the first-line point of contact to troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility. This is NOT a traditional helpdesk or ticket/incident support position. Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® and Top Employer in the US for the 3rd year in a row.

Requirements

High School Diploma or Equivalent
1-2 years of WMS experience
Proficient in report writing – 1 to 2 years experience
SQL experience would be required.
Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).

Nice To Haves

Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred.
Experience with JDA, NTV, BLUE YONDER, and SAP is also a PLUS but not required.
Experience within a Supply Chain, Logistics, Distribution environment is highly preferred.
Hands-on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).
Supply Chain, IT, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Computer hardware / software.

Responsibilities

Responsible for operational system integrity, including setup and control.
Facilitate site(s) Warehouse Management System with proficiency.
Assist management with facility layout and design to efficiently utilize the WMS.
Project development and implementation.
Monitor WMS for inventory management control.
Interface with operation staffs to maximize system efficiencies.
Develop, implement, and monitor sites performance systemically.
Analyze system discrepancies; generation of reports as necessary.
May write crystal programs as required to facilitate the success of the total network.
Interface with customer host representative to identify and resolve issues systemically.
Diagnose complex end user device issues, recommend and document process for resolutions.
Develop and maintain training materials and guides to using the system.
Assists in the installation, maintenance, and general support of systems.
Assists users with questions or problems.
May help perform system backups and recovery and install new software.