Operations Support
About The Position
Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. We are seeking an Operations Support in Denver, CO! Weekends required. Tuesdays and Wednesdays off Rotating shifts. Must be available for the following shifts: 4:30am-1pm 10am-6:30pm 11am-7:30pm Excel experience is required. JOB SUMMARY: The Operations Associate/Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.
Requirements
- Excel experience is required.
- Multi-tasking while maintaining precise attention to detail
- Excellent verbal and written communication skills
- Must be able to type 35+ words per minute
- Must be able to work in demanding, high-volume environment, particularly with email and calls
- Precise attention to detail
- Proficient in Microsoft products
- Must be tech savvy
Responsibilities
- Tracking and tracing outbound shipments
- Inspecting outbound freight
- Contracting new carriers as needed and assigning carriers and providing load tenders
- Communicating freight status and any problems to other stations and customers, and updating the system
- Provide customer service
- Able to work overtime and weekend on call rotations.
- Data entry of shipments into transportation management system
- Quoting, costing and invoicing of international shipments, air, ocean and ground
- Domestic air and ground routing (including Canada)
- Contract new carriers
- Negotiate Freight Rates
- Develop collaborative carrier relationships
- Assigning carriers and providing load tenders
- Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers
Benefits
- Medical
- Dental
- Vision
- 401k + Company Match
- Employee Assistance Program
- Paid Time Off
- Flexible Work Schedules (when possible)
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
