Operations Support

A.P. Moller - Maersk • Indianapolis, IN

7d • $22 - $25 • Onsite

About The Position

The operations coordinator is responsible for assisting the manager with daily planning and monitoring the overall operations of delivery and return orders. Work closely with warehouse staff and provide direction for pulling returns from warehouse locations. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

Requirements

• 1+ years transportation routing/dispatching in logistics
• 1+ years of experience in customer service
• Excellent computer and communication skills
• Able to multitask in a high-paced environment
• Strong verbal and technical written communication
• Highly organized and detail-oriented
• Proficient in Microsoft Office Suite
• Able to type 35+ wpm minimum
• Comfortable multitasking and prioritizing tasks without guidance
• Excellent time management
• Ability to work under pressure
• Technology Adaptability
• Interpersonal Skills
• Friendly and approachable personality

Responsibilities

• Coordinate and process all return shipments on a daily basis
• Review and work daily return report and POD on dock report
• Organize return area as such that every shipment can be identified
• Prioritize shipments for loading in order to maximize trailer capacity
• Coordinate trailer drops and recoveries with Pilot Hub Operations
• Liaise with relevant corporate personnel at all levels
• Help with customer service issues as they arise
• Other duties as requested

Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed