Operations Support

Nature Fresh Farms Inc•Leamington, ON

2d•CA$24 - CA$26•Onsite

About The Position

Imagine breaking from tradition to ensure a brighter future for generations to come. At Nature Fresh Farms®, we’re committed to nourishing people and the planet through greenhouse farming. Since 1999, our family-owned company has pursued a simple yet profound goal: to cultivate a kinder, healthier future. Today, we’re proud to be one of North America’s largest vertically integrated leaders in greenhouse-grown produce. While we are growers, we are also greenhouse builders, plant nurturers, and collaborative partners united by shared values and vision. Our journey is far from over. As we look to the future, we remain committed to: Innovation and conservation Reducing waste and promoting biodiversity Creating a more sustainable, inclusive, and friendlier world for all We are currently looking to fill a full-time, permanent position for an Operations Support at our Leamington ON facility.

Requirements

Excellent written and verbal communication skills in English are required
Demonstrated leadership ability with a commitment to continuous learning, employee development, team motivation, and collaboration across departments.
Strong commitment to quality, customer service, and continuous improvement.
Excellent attention to detail with strong problem-solving skills and the ability to accurately maintain records, identify discrepancies, and follow established procedures.
Professional, positive, and adaptable with the ability to support organizational growth and change.
Strong interpersonal skills with the ability to work effectively with employees, vendors, and cross-functional teams.
Ability to work efficiently in a fast-paced, time-sensitive environment while managing changing priorities and deadlines.
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Manual dexterity, hand-eye coordination, and the ability to safely perform physical job duties are required.
CSA-approved safety footwear is required.
Must hold a valid Ontario driver’s license and have access to a personal vehicle.

Nice To Haves

Previous supervisory experience is considered an asset but is not required.
Spanish language skills are considered an asset.
Previous Shipper/Receiver experience is considered an asset.
Forklift experience is an asset.

Responsibilities

Provide onboarding, training, coaching, and ongoing development to employees to support performance and continuous improvement.
Plan, delegate, motivate, and lead daily warehouse operations while collaborating with the Warehouse Manager and Supervisors to ensure appropriate staffing levels, workflow efficiency, and quality standards are met.
Communicate and collaborate with Production, Sales, Greenhouse, Maintenance, and other departments to address operational variances, quality concerns, product availability, and implement corrective actions as required.
Ensure production lines are organized, prepared, cleaned, and maintained in accordance with Health & Safety, Food Safety, and quality standards.
Support the Warehouse Manager in achieving operational goals by monitoring labor utilization, productivity, downtime, costs, throughput, and overall efficiency.
Monitor compliance with Good Manufacturing Practices (GMPs), HACCP, Health & Safety requirements, Food Safety standards, and all company policies and procedures.
Provide performance feedback to the Warehouse Manager, participate in employee evaluations, and administer progressive discipline when required.
Monitor equipment and facility conditions, report maintenance requirements, and perform minor repairs where appropriate.
Maintain and complete pre-operational and post cleaning procedure checklists for production lines.
Review and approve/deny employee timecards and time-off requests within established payroll deadlines.
Monitor employee labor tracking systems (Priva) and provide retraining or corrective coaching as required.
Maintain confidentiality of all proprietary information, Company data, and personnel information.
Complete and maintain all required documentation, records, reports, and operational checklists accurately and within required timelines.
Monitor NAV and department communications to ensure orders are scheduled, processed, and shipped within required timelines.
Collaborate with Warehouse Manager/Supervisors regarding production schedules, customer orders, product availability, and communicate delays or shortages to Sales as necessary.
Monitor inventory and maintain cooler and stock areas to ensure FIFO (First In, First Out) practices are consistently followed unless otherwise directed.
Verify shipment accuracy by inspecting products and matching shipments to pick lists, bills of lading, and other required documentation.
Load, unload, and transport products, materials, and equipment safely and efficiently using a forklift.
Conduct daily forklift inspections and complete all required safety checks and documentation.
Adhere to established safety regulations, including the proper use of warning signals (horns), seatbelts, and other required safety equipment.
Assist Production Forklift Operators and support warehouse operations during peak periods as required.
Complete all required shipping, receiving, inventory, and operational documentation accurately and on time.
Perform general housekeeping duties within the Shipping area to ensure compliance with Nature Fresh (NF) standards.
Report operational issues, delays, equipment concerns, or inventory discrepancies to the Warehouse Manager in a timely manner.
Follow all Nature Fresh Standard Operating Procedures (SOPs).
Must comply with all Health and Safety, Food Safety, Bio Security, and Nature Fresh Policies and Procedures.