Operations Support Specialist

Resource Management Concepts, Inc.•Indian Head, MD

4d•$84,000 - $91,000•Onsite

About The Position

Resource Management Concepts, Inc. (RMC) is seeking an Operations Support Specialist to support a Department of Navy customer at NSWC Indian Head Command. This role involves tracking Department actions, serving as a central point of contact for inquiries, facilitating communication, and coordinating meetings. The specialist will also manage contracts department records, oversee the filing room, prepare correspondence, maintain supply inventory, and manage the department's SharePoint site. Additionally, the role includes participating in data collection for departmental data calls, metrics analysis, and quality assurance, providing analytical support for acquisition documents and dashboards, and assisting with assessment reviews and procurement surveillance programs. Asset tracking, building facility ticket support, and human capital/resource planning are also key responsibilities. The position requires the ability to lift up to 50lbs.

Requirements

Associate's degree with four (4) years of relevant experience performing administrative duties OR a High School diploma or GED equivalent with six (6) years of relevant experience
Perform a variety of analytical and administrative duties, which are auxiliary to the work of the organization
Qualified typist
Knowledge of principles and practices of office operations
Strong written and verbal communication skills
Provide customer service both internally and externally
Related experience must include administrative support, such as assisting with report preparation and publication, word processing, general editing, and basic cost data management
Knowledge and operation of office productivity systems are essential
Excellent proficiency using Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams)
An active DoD secret clearance is required to start
Must meet eligibility requirements for access to classified information

Nice To Haves

A minimum of two years of direct experience working with MS Power BI
A minimum of two years of direct experience working with SharePoint
Knowledge of FAR, DFARs, and NMCARS

Responsibilities

Track all Department actions, ensuring that due dates are met and that the appropriate Points of Contact (POCs) are assigned and aware of their responsibilities
Serve as the central POC for all inquiries related to Department actions
Facilitate communication between the Department Head, Deputy, 02T, Policy Branch Manager, and other department personnel
Liaise with internal and external stakeholders to ensure clear and consistent communication on all department actions and policies
Coordinate and schedule department meetings
Support the management of the Contracts Department's records, including all contract and purchase files and correspondence
Oversee the operations and organization of the contracts filing room, including all applicable archiving, shredding, and disposal of documents
Prepare correspondence and manage the department's business correspondence
Maintain the inventory of department supplies and create requisitions for procurement as needed
Perform daily maintenance of the Contracts Department SharePoint site, including updating the organization chart and phone listing
Participate in the development and collection of data for departmental data calls, metrics analysis, and quality assurance
Provide analytical support for the development of acquisition documents and dashboards
Support the department's assessment reviews by ensuring all submissions are of high quality and adhere to the standard format
Assist in the preparation for the Procurement Surveillance Program (PSP) as directed by NAVSEA
Assist in data collection efforts for data calls from DoD, DASN, NAVSEA HQs, and other entities
Asset tracking/inventory support to include coordinating tech refresh efforts
Assist with Building Facility tickets/custodian duties
Support human capital/resource planning, including tracking hiring, promotion, and separation actions
Other administrative duties as required
Ability to lift up to 50lbs.