Operations Support Specialist

Felix Construction • Phoenix, AZ

2d • Onsite

About The Position

Felix Construction Company is seeking an Operations Support Specialist to provide advanced operations support across multiple business units, including ERP support, project records and data governance. Working under limited supervision, this role functions as a senior technical specialist, independently handling highly complex transactions, resolving escalated issues, and supporting consistency in processes and data accuracy.

Requirements

• Organized, detail oriented team member with ability to work independently and exercise sounds judgement.
• Ability to read and interpret general business documents such as contracts, job data entry and ERP input instructions
• Strong communication skills and a demonstrated ability to take direction, then take ownership
• Trustworthy, dependable, and able to consistently follow through
• Self-starter mentality; comfortable operating with limited oversight

Responsibilities

• Performs advanced ERP data entry for complex projects
• Resolves non-routine discrepancies
• Reviews OSS I and II work for accuracy
• Maintains records and documentation
• Manages contract review and stewardship
• Resolution of complex document control and closeout issues
• Mentors OSS I and II
• Supports SOP development
• Serves as the primary subject matter expert within the assigned specialty area, providing advanced troubleshooting, issue resolution, technical guidance, and recommendations for process improvement

Benefits

• Become an Owner, Not Just an Employee: As a 100% employee-owned company, our success is your success. Our ESOP program is the foundation of our culture, fostering a unique environment of shared accountability, commitment, and reward.
• Discretionary annual bonus program
• 401k with 6% employer match
• Rich benefits package with substantial employer contribution
• Generous Time Off Policy (PTO)
• 8 paid company holidays
• Professional development programs, team activities, and organized volunteer initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed