Operations Support Specialist

UVM Medical Center • Burlington, VT

14h • Onsite

About The Position

The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff. Makes suggestions and participates in process improvements in support of achieving the established Medical Group performance expectations. This position functions as part of the site-based leadership team in support of, and responsible for all clinic operations.

Requirements

• Minimum of one year of experience in a relevant healthcare setting
• Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary.

Responsibilities

• Assisting the Practice Supervisor in coordinating work activities
• Resolving problems
• Training
• Orientation
• Contributing to performance evaluations of the support staff
• Making suggestions and participating in process improvements
• Being responsible for all clinic operations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees