Operations Support Specialist – Contingent Upon Contract Award

JMA Resources • Philadelphia, PA

3d • Hybrid

About The Position

The Operations Support Specialist provides administrative and program support for our client’s cybersecurity and IT activities. This role helps keep day-to-day operations organized by supporting documentation, scheduling, data tracking, metrics, access-related processes, and other program needs. This position is contingent upon JMA Resources receiving the associated contract award and confirmation of final staffing requirements and funding.

Requirements

• At least 5 years of experience providing programmatic or administrative support, including experience with: Reviewing policies and directives and presenting assessments.
• Developing and tracking metrics.
• Preparing correspondence, reports, forms, and presentations.
• Word processing, filing, and tracking man-hours/time.
• Coordinating travel, meetings, and teleconferencing services.
• Associate’s degree in business, computer science, or information technology.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Adobe Acrobat.
• Strong document preparation, proofreading, editing, and formatting skills.
• Strong organization and attention to detail.
• Ability to manage calendars, meetings, travel, and multiple administrative priorities.
• Ability to work with databases, tracking systems, spreadsheets, and metrics.
• Customer service experience.
• Current or ability to obtain a Department of Defense (DoD) Secret Clearance is required.
• To obtain a security clearance, you must be a U.S. citizen and meet the 13 adjudicative guidelines.

Nice To Haves

• Prefer candidates within a 50-mile radius of Philadelphia, Pennsylvania.

Responsibilities

• Prepare presentations, reports, correspondence, forms, and other program materials.
• Maintain project calendars and coordinate meetings, presentations, teleconferences, and travel.
• Support word processing, filing, and other administrative activities.
• Assist with System Access Authorization Request (SAAR) information and related documentation.
• Maintain program correspondence, procedures, instructions, and supporting records.
• Proofread and edit documents for grammar, formatting, and compliance with applicable Navy guidance.
• Assist with developing process and procedure documentation in required government formats.
• Maintain information in databases and tracking systems.
• Develop spreadsheets, graphs, and metrics to support program reporting and management reviews.
• Track man-hours, time, actions, and other required program information.
• Process and track security badge and access card requests in accordance with client procedures.
• Support security badge information entry and required documentation.
• Review NAVITAS purchase requests against applicable Department of the Navy policy and requirements.
• Enter purchase requests into the appropriate system of record.
• Carry out other related duties assigned to support evolving client, project, and company needs.

Benefits

• Competitive salary and discretionary bonuses.
• Comprehensive health benefits, including medical, dental, and vision insurance.
• Flexible Paid Time Off (PTO) and holidays to help you maintain a healthy work-life balance.
• Opportunities for professional development and continued learning.
• Hybrid/remote work arrangement with flexible hours.
• 401(k) retirement plan with company match.
• Employee recognition programs and company events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree