Operations Support Specialist

Integration Innovation•Huntsville, AL

4d•Onsite

About The Position

i3 is searching for an Operations Support Specialist to join our team! The Operations Support Specialist will support the UAS Business Management Division (BMD), providing a wide range of administrative and support activities for BMD to facilitate the efficient and effective operation of the organization. This position requires a high level of professionalism, discretion, and diplomacy. The candidate must possess proven skills in coordinating the activities of a headquarters front office and must be a self-starter capable of managing multiple tasks simultaneously.

Requirements

High School diploma required
Minimum of 5 years related experience
Active Secret clearance required

Nice To Haves

Bachelor’s degree preferred
Previous experience providing administrative support to senior-level personnel within a government office is preferred
Knowledge of office administration and procedures
Exceptional judgment capabilities and relationship management skills
Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully
Interact with a diverse array of customers and staff in a professional and courteous manner
Work independently with accountability for accurate and complete results
Be extremely organized and exceptionally detail oriented
Work well both independently and in a team environment
Be energized by a fast-paced work environment
Must be able to communicate with others effectively
Analyze information and respond appropriately
Manage time wisely and prioritize tasks
Provide superior customer service
Multi-task in a pleasant manner
Work well under pressure
Excellent customer service skills

Responsibilities

Maintain and organize the leadership calendar to ensure the BMD Chief is prepared for all meetings, and schedule meetings and appointments as required.
Receive and direct visitors in a professional and courteous manner.
Process queries and requests for information and data, directing them to the appropriate office or point of contact.
Resolve administrative problems and inquiries in a timely and effective manner.
Prepare and/or review written correspondence in accordance with AR 25-50, including directives, issuances, memoranda, policy statements, taskings, and other written guidelines.
Review documents for omissions and inconsistencies, ensuring data is complete and accurate.
Prepare travel arrangements in the Defense Travel System (DTS), including travel, lodging, and rental car bookings, and prepare a comprehensive travel book with agenda.
Prepare agendas for meetings and record, compile, transcribe, and distribute meeting minutes.
Maintain office supply inventories and coordinate replenishment as needed.
Effectively communicate important and time-sensitive matters to the Project Manager and Deputy Project Manager and execute directed resolutions.
Assist in schedule synchronization between higher headquarters, Division/Product Office teams, and external stakeholders.
Coordinate facilities and resources to support briefings and collaboration activities, including conference facilities, teleconferences, video teleconferences, digital presentations, and room preparation.
Coordinate, set up, and execute off-site events, team-building activities, and agency social events.
Attend meetings with leadership, transcribe notes, record action items, and ensure the timely fulfillment of post-meeting actions.
Create, edit, and proofread documents and presentations using the Microsoft Office suite of products, including PowerPoint, Word, and Excel.