Operations Support Specialist - Transportation

Sentry Insurance Agency • Stevens Point, WI

6d • Hybrid

About The Position

This position will be based out of our Stevens Point, WI office and will follow Sentry’s hybrid model of 3 days in-office. This team will compile and/or share policy and coverage information for assigned lines of business and customers.

Requirements

• Associate Degree or equivalent work experience
• Minimum of 1 year of related work experience
• Excellent communication skills
• Advanced computer and Microsoft office skills beneficial
• Ability to prioritize workload and handle several projects simultaneously is desired

Responsibilities

• Provide operational and administrative services to the underwriting teams
• Triage and complete tasks for internal and external customers
• Verify and review information for accuracy along with required additional information as needed
• Respond to service questions by investigating and handling problems and/or service issues to a satisfactory resolution
• Perform other related job duties as needed

Benefits

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office
• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office
• Meal Subsidy available for associates who report to an office
• 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future
• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle
• Well-being and Employee Assistance programs
• Sentry Foundation gift matching program to encourage charitable giving.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree