OPERATIONS SUPPORT SPECIALIST LEVEL 3

EOA Technologies LLC•Fort Meade, MD

6h•Onsite

About The Position

EOA Technologies is seeking an Operations Support Specialist on one of our subcontracts. This is a full-time position offering the opportunity to support a U.S. Government customer.

Requirements

Possess an active TS/SCI with Polygraph security clearance
Experience performing compliance, legal, auditing, or related work, and also include working in an area directly related to Customer missions (e.g., collection, intelligence, cybersecurity).
Requires six (6) years of relevant experience and an Associate's degree, or five (5) years of relevant experience and a Bachelor's degree, or three (3) years of relevant experience and a Master's Degree.
Two (2) additional years of relevant experience may be substituted for an Associate's degree for a total of eight (8) years.

Responsibilities

Perform quality control on incoming requests, monitor, and process requests to closure.
Perform quality control on incoming work items.
Generate new actions based on incoming requests.
Communicate and coordinate actions with stakeholders.
Draft, format, and facilitate coordination of SPFs.
Analyze and summarize key points relevant to government decision makers.
Prepare meeting agendas, record decisions, and track follow-on actions to closure.
Collect and compile information to report statuses and metrics.
Train new team members.
Assists in designing and creating web pages, data storage mechanisms and, documenting new and existing procedures.
Assists in the implementation of operating methods to improve processing, distribution of information, and process controls.
Monitors and triages incoming work items, analyzes and compiles information to create new actions, routes actions to appropriate stakeholders, documents and tracks actions to completion, analyzes and summarizes key points relevant to government decision makers, organizes and relays government responses.