Operations Support Representative

Meduit•Indianapolis, IN

19h•Onsite

About The Position

The Support Representative is responsible for supporting collection operations by processing time-sensitive documents, managing administrative workflows, and maintaining accurate records. This role ensures that documentation is handled confidentially, data is entered accurately, and internal teams have the resources needed to perform effectively. The Support Representative partners with Collectors and Leadership teams to support daily operations and maintain workflow efficiency.

Requirements

High school diploma or GED
Strong attention to detail and ability to manage multiple tasks
Demonstrated ability to work with confidential or sensitive information
Proficiency in Microsoft Office, including Excel, Word, and Outlook
Consistent work history with at least one role demonstrating stability and longevity
Candidates must be legally authorized to work in the United States at the time of hire
Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Nice To Haves

Prior experience in collections, healthcare revenue cycle, or administrative support
Familiarity with HIPAA and FDCPA guidelines
Experience working in a fast-paced, deadline-driven environment

Responsibilities

Process time-sensitive documents while maintaining confidentiality and accuracy
Handle administrative duties including attorney correspondence, dispute documentation, and certified mail processing
Perform clerical tasks such as copying, filing, and document organization
Maintain accurate data entry within internal systems to support recovery processes
Manage multiple priorities while maintaining high attention to detail
Maintain office supply inventory and support operational needs
Work both independently and collaboratively to meet daily production goals