Operations Support Rep (Float) - Saskatoon, SK

Purolator • Saskatoon, SK

8d • Onsite

About The Position

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. The Support Representative, Shipment Resolution, resolves problem and return shipments within the assigned terminal in collaboration with internal and external stakeholders.

Requirements

• 3 months experience in customer service
• Operations Management
• Operations Planning
• Operations Procedures
• Shipping and Receiving Operations

Responsibilities

• Contact customers or colleagues to obtain and enter package information or resolve delivery issues
• Scan, sort, and reorganize undelivered freight and process freight damages
• Prepare packages for redelivery (tracking data, labels, repackaging, etc.)
• Inspect damaged packages
• Use computer applications (i.e., Salesforce) to track completed customer shipments and review and close case logs
• Audit arrivals and communicate any delays to the Unit Manager and Regional Retail Manager

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed