Operations Support Manager
About The Position
The Operations & Administrative Manager serves as a critical member of our support team, helping ensure the efficient operation of our administrative, logistics, fleet, HR, and office functions. The ideal candidate is highly organized, detail-oriented, comfortable working independently, and capable of balancing multiple priorities in a fast-paced environment. This role is perfect for someone who enjoys problem-solving, improving processes, and helping an organization run smoothly. This is an in-office position based at our Durham, NC headquarters. Remote work is not available. Candidates outside the area must be willing to relocate at their own expense.
Requirements
- Minimum of 1 year of administrative, office, operations, logistics, or related experience
- Strong proficiency in Microsoft Outlook, Word, and Excel
- Outstanding organizational and time-management skills
- Excellent written and verbal communication abilities
- Ability to manage multiple priorities and meet deadlines with minimal supervision
- High level of professionalism, confidentiality, and attention to detail
- Strong problem-solving skills and a proactive approach to work
Nice To Haves
- 3+ years of administrative, operations, or office management experience
- Bachelor's degree or equivalent combination of education and experience
- Experience supporting logistics, transportation, warehouse, or fleet operations
- Experience with invoicing, expense tracking, permits, lease administration, or vehicle maintenance records
- Ability to learn new systems and technology quickly
- Experience working in a fast-paced environment with changing priorities
Responsibilities
- Provide administrative support to company leadership and operational teams
- Manage company correspondence, including mail, email, phone messages, and general inquiries
- Maintain office, warehouse, and employee supply inventories
- Organize and maintain physical and electronic records
- Assist with employee onboarding and offboarding activities
- Handle sensitive and confidential information with professionalism and discretion
- Serve as a professional point of contact for employees, vendors, customers, and business partners
- Coordinate and track vehicle maintenance schedules, fleet records, expenses, invoices, and documentation
- Assist with fleet logistics, towing requests, service appointments, and operational support needs
- Monitor communications related to collection sites, field operations, maintenance needs, and priority issues
- Maintain accurate records within company databases, spreadsheets, and operational systems
- Generate reports and assist with invoicing, data entry, and operational tracking
- Support process improvements that increase efficiency and organization
- Assist with employee documentation and personnel record maintenance
- Support hiring, onboarding, equipment assignment, and payroll-related administrative functions
- Help ensure accurate recordkeeping and compliance with company procedures
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
