Operations Support Manager - NPI

Celestica International LP•Bothell, WA
•$107,000 - $147,000•Remote

About The Position

This role applies in-depth professional knowledge to complex operational support problems, evaluates multiple factors, and exercises decision-making authority and autonomy to meet team goals. The position may lead a multifunctional work group or project team, provide specialist advice and guidance, determine new methods and procedures, and influence stakeholders outside the team. It interfaces with senior managers and may influence management and customers on significant issues. The successful candidate is preferred to be located in Dallas/Fort Worth, Texas; the posting identifies the role as a remote employee in the United States. The position typically supports areas such as World Class Manufacturing (WCM), Global Process and Change Management, Six Sigma programs, or the design, deployment, and support of operational applications, including shop floor control systems, operating models, and maintenance management systems. In the Change Management area, the role adapts or obtains change management tools, develops or obtains education, transfers knowledge to internal consultants and project stakeholders, advises project leaders and sponsors, establishes consulting agreements and measures, and promotes change management practices across Celestica.

Requirements

  • Eight or more years of experience.
  • Bachelor's degree in a related field, or an equivalent combination of education and experience.
  • Advanced knowledge in engineering, business, supply chain management, organization design, operational processes, and quality processes.
  • Excellent interpersonal skills.
  • Knowledge of appropriate industry standards such as ISO, TL, QS, and Baldrige.
  • Strong leadership skills.
  • Excellent communication and analytical skills.
  • Strong project management skills.
  • Knowledge of database design, system architecture, business process re-engineering, change management, facilitation in a consensus environment, and software engineering processes.

Responsibilities

  • Procure or adapt change management tools for use on Celestica projects and initiatives.
  • Procure or develop education to support the use of the change management methodology.
  • Provide change management knowledge transfer to Celestica internal consultants, project leaders, and sponsors.
  • Guide project leaders and sponsors on effective change management practices.
  • Establish and execute consulting agreements and measures with Celestica project sponsors and leaders.
  • Promote the use of change management within Celestica.
  • May lead a multifunctional work group or project team, provide specialist advice and guidance, and determine new methods and procedures.
  • Maintain and develop internal and external relationships, resolve conflicts effectively, and influence stakeholders to meet team goals.
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