Operations Support Manager-Int Supply
About The Position
The Operations Support Manager is a key member of the TOPS Team, providing operational leadership, problem-solving, and hands-on support and training across Vallen’s Integrated Supply customer sites. TOPS serves as a specialized resource designed to quickly address operational challenges, support critical customer initiatives, and provide expertise when additional resources or specialized knowledge are required. The Operations Support Manager works across multiple functions, customers, and locations to identify issues, implement solutions, improve processes, and ensure customers and Vallen teams are positioned for long-term success. This role requires a highly adaptable, customer-focused leader who can move quickly between competing priorities, work independently in the field, and effectively partner with site associates, customers, Project Managers, Operations leaders, Buyers, Sales, IT, Finance, and other Vallen teams. The successful candidate will be a problem solver, relationship builder, coach, and operational resource who can assess a situation, determine the appropriate course of action, and drive the work through completion.
Requirements
- Strong ability to work independently with little supervision.
- Excellent verbal and written communication skills with ability to influence the actions of others.
- Demonstrate planning, organizational, time management, and problem-solving skills.
- Quality mindset with attention to detail, accuracy, and thoroughness.
Responsibilities
- Providing operational leadership, problem-solving, and hands-on support and training across Vallen’s Integrated Supply customer sites.
- Quickly addressing operational challenges.
- Supporting critical customer initiatives.
- Providing expertise when additional resources or specialized knowledge are required.
- Working across multiple functions, customers, and locations to identify issues, implement solutions, and improve processes.
- Ensuring customers and Vallen teams are positioned for long-term success.
- Assessing situations, determining appropriate courses of action, and driving work through completion.
Benefits
- Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
- 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
- Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
- Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
- Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
- Employee Assistance Program
- Employee Resource Groups for networking and team building
- Tuition Reimbursement Program
- Employee Referral Program
- Safety shoe and safety glasses reimbursement (based on position)
- Employee discounts through BenefitHub
- Advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
