Operations Support Intern (Spring 2027)

International Rescue Committee • Baltimore, MD

5d • Hybrid

About The Position

The Operations Support Intern works with the operations team in the IRC’s Baltimore, Maryland office, assisting with daily in-office tasks that support office functions. The internship provides opportunities to learn how community members support humanitarian immigrants in the Baltimore metropolitan area, best practices for daily office operations, and culturally sensitive support for youth, parents or guardians, and community partners.

The Spring 2027 internship is hybrid, combining a standard office environment, remote work, and field time within the greater Baltimore area. Interns must work at least 15 hours per week for 14 weeks, beginning the week of January 27, 2027, and continuing through May 16, 2027. Interns should be able to work in the office at least three days per week. A required orientation is scheduled for Wednesday, January 27, from approximately 9:30 AM to 3:00 PM. The IRC will issue an IRC laptop for remote and in-office responsibilities.

The internship is unpaid and is not eligible for benefits. University credit may be arranged. Spring 2027 interns are eligible for a $15-per-day per diem, defined as 7.5 hours, to offset food and travel costs. Mileage for approved activities may also be reimbursed based on round-trip mileage from the IRC office.

Requirements

• Ability to work independently and as a team member in a fast-paced, cross-cultural environment.
• Flexibility, reliability, and outstanding attention to detail in copy editing.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, and web-based applications such as databases and Box.
• Fluency in English.

Nice To Haves

• Prior experience and/or interest in working with refugees and immigrants.
• Prior experience and/or interest in operations.

Responsibilities

• Support the front desk by assisting clients waiting in the lobby and stamping envelopes.
• Assist with IRC vehicle maintenance, including checking mileage and tire pressure.
• Organize, track, and facilitate staff access to contributions in kind (donations).
• Stock and track items in the supply room.
• Distribute and track computers and key fobs for staff.
• Prepare desks for new hires.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed