Operations Support Engineer I -3rd Shift

PPG • Cleveland, OH

9d • $70,000 - $80,000 • Onsite

About The Position

We are seeking an Operational Support Engineer I to join our manufacturing team. A successful candidate will be primarily responsible for conducting process audits across manufacturing operations to ensure personnel adherence to established standards and procedures. This individual will play a critical role in identifying process gaps, performing root cause analysis, and implementing sustainable corrective actions that drive operational excellence.
The shift for this position is Sunday night to Thursday night, 10:00 pm to 6:30 am.

Requirements

• Entry-level; 0–2 years of relevant experience
• Strong analytical and problem-solving skills with attention to detail.
• Willingness to learn and drive change by identifying issues on a production floor.
• Ability to work independently and collaboratively in a fast-paced manufacturing environment.

Nice To Haves

• Bachelor’s degree in engineering preferred
• Internship or co-op experience in a manufacturing environment is a plus

Responsibilities

• Conduct regular, structured process audits on the manufacturing floor to verify that personnel are following documented standard operating procedures (SOPs) and work instructions.
• Observe and evaluate manufacturing processes against defined standards, flagging deviations and non-conformances in a timely manner.
• Identify process gaps and systemic deficiencies through audit findings and data analysis.
• Apply structured problem-solving methodologies (e.g., 5-Why, Fishbone/Ishikawa, 8D) to determine root causes of non-conformances.
• Collaborate cross-functionally with production, quality, and engineering teams to validate findings and develop corrective action plans.
• Monitor the effectiveness of implemented actions through follow-up audits and performance metrics.
• Support lean manufacturing and continuous improvement initiatives on the plant floor.
• Contribute to the development and revision of SOPs, work instructions, and training materials.

Benefits

• An opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level