Operations Support Coordinator

HHS, LLCIndianapolis, IN
$48Remote

About The Position

Provide administrative and operational support to the Peppermint USA team, with a focus on finance coordination, HR support, data management, and process automation. This role helps ensure day-to-day business operations run efficiently by supporting internal workflows, maintaining accurate records, and assisting in building scalable systems.

Requirements

  • Flexible, organized, and detail-oriented
  • Good team player, with both coworkers and those in operations
  • Maintain professionalism in all interactions
  • Fundamental computer skills, including Microsoft Office and similar programs
  • Ability to effectively engage with customers using proper telephone etiquette
  • Good communication skills, both verbal and in writing

Nice To Haves

  • Intermediate skills in Excel and Microsoft Office; willingness to train to a higher level
  • Basic knowledge of Google Workspace Suite

Responsibilities

  • Support administrative operations, including invoice submission, tracking, and coordination with Accounts Payable to ensure timely processing
  • Assist with HR-related functions, including onboarding support, documentation, tracking employee information, and maintaining compliance with internal policies
  • Help build and maintain automation workflows (e.g., Zoho, reporting tools) to improve efficiency across operations, deployments, and internal processes
  • Collect and consolidate data from multiple systems and sources to support reporting, analysis, and decision-making
  • Track and follow up on requests across teams (finance, operations, HR, vendors) to ensure timely completion and communication
  • Organize and transform data into clear, actionable reports (primarily in Excel or similar tools) for leadership visibility
  • Monitor data for trends and insights to support operational improvements
  • Process administrative reports, including expense reports, internal tracking reports, and deployment-related documentation
  • Maintain accuracy across multiple systems and records while managing competing priorities
  • Support additional administrative and operational initiatives as needed

Benefits

  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee assistance program (EAP)
  • Career development and ongoing training
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