Operations Support Associate

Casella Waste Systems, Inc.•Auburn, MA

16h

About The Position

The Operations Support Associate will be responsible for providing administrative support to the operations department and maintaining safety documentation and supplies. This role involves managing daily workflows, communicating with various stakeholders, assisting with onboarding and financial tasks, and providing occasional coverage for dispatch operations. The position also requires participation in training and other learning opportunities to enhance knowledge of the company, products, sales, and services, and performing any other duties to support the company's vision, mission, and core values.

Requirements

High school diploma or GED
Legally eligible to work in the US
Demonstrated ability to work as part of a team in a collaborative environment
Great relationship management skills
High attention to detail
Excellent listening and communication skills
Proficiency with Microsoft Office applications, including Outlook

Nice To Haves

Organized, team-oriented individual who is resourceful, detail-oriented, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.

Responsibilities

Files and maintains office information and ensures adequate supply of critical office and safety supplies.
Compiles safety records and ensures paperwork and data is continuously up to date.
Manages daily workflows including outgoing and incoming mail in a timely manner.
Communicates effectively with drivers, customers, and staff.
Assists in the onboarding processes of new staff to ensure all necessary paperwork is properly completed.
Assists with the processing of payments and other financial tasks.
Provides occasional coverage of dispatch operations when there is a shortage of personnel.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.