Operations Support Associate

Casella Waste Systems•Scarborough, ME

About The Position

The Operations Support Associate provides administrative support to the operations department, tracks and reports on route productivity, provides backup dispatch coverage, and maintains safety documentation and supplies. The role also supports office administration, staff onboarding, payment processing, and daily communications and workflows. The successful candidate is organized, collaborative, adaptable, resourceful, detail-oriented, and results-oriented, with the ability to consider the larger picture while focusing on details.

Requirements

High school diploma or GED.
Legally eligible to work in the United States.
Strong relationship management skills.
High attention to detail.
Excellent listening and communication skills.
Proficiency with Microsoft Office applications, including Outlook.

Nice To Haves

Ability to work as part of a team in a collaborative environment.

Responsibilities

File and maintain office information and ensure adequate supplies of critical office and safety materials.
Compile safety records and keep paperwork and data continuously up to date.
Manage daily workflows, including outgoing and incoming mail, in a timely manner.
Communicate effectively with drivers, customers, and staff.
Assist with onboarding new staff and ensure necessary paperwork is completed.
Assist with processing payments and other financial tasks.
Provide occasional coverage of dispatch operations when personnel are unavailable.
Participate in training and other learning opportunities to expand knowledge of the company, products, sales, and services.
Perform other duties needed to help drive the company's vision, fulfill its mission, and abide by its core values.