Operations Support Associate

Ameren • Paxton, IL

9d • Onsite

About The Position

The Operations Support Associate provides general clerical, computer, and administrative support for the Division’s operations. The role supports stores, locates, voucher reconciliation, payroll, reports, and claims, and handles payroll timekeeping, invoice processing, crew and trouble activities, materials, and customer accounts. The associate maintains electrical and gas records, helps schedule customer appointments, and accurately maintains confidential files and records, including performance and pay records and fiscal, financial, and performance-tracking data. The position also prepares project tracking and summary reports, tracks and files customer contracts, and prepares specialized reports and confidential documents.

The role works a standard day shift in an office environment and may be expected to provide support during emergency situations upon request. Ameren’s selection process includes interviews and may include candidate testing or an individual aptitude or skill-based assessment.

Requirements

• High school diploma or equivalent.
• Three or more years of relevant clerical/administrative or customer service experience.
• Proficiency with MS Word and Excel.

Nice To Haves

• Proficiency with specific Ameren systems, such as CSS and IDS.
• Ability to read ¼ section maps.

Responsibilities

• Provide general clerical, computer, and administrative support for the Division’s operations.
• Assist with stores, locates, voucher reconciliation, payroll, various reports, and claims.
• Handle payroll timekeeping (TRIS), invoice processing, crew and trouble activities (DOJM/OAS), materials (MMIS), and customer accounts (CSS).
• Maintain and update electrical and gas records and assist in scheduling customer appointments.
• Accurately maintain confidential files and records, including performance and pay records and fiscal, financial, and performance-tracking data.
• Prepare project tracking and summary reports, track and file customer contracts, and prepare specialized reports and confidential documents.
• Provide support during emergency situations upon request, as needed.

Benefits

• Medical coverage on date of hire.
• 100% employer-paid cash balance pension plan.
• 401(k) with company match, fully vested on date of hire.
• Minimum of 15 days paid vacation and 12 paid holidays.
• Paid parental leave and family caregiver leave.
• Additional benefits and perks are described on Ameren’s Benefits and Perks Page for regular full-time employees.
• Roles are eligible for annual incentive payments based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED