Operations Support Assistant
About The Position
As our Operations Support Assistant your primary role will be to provide coordination and support of Sales, Operations, and Field Service within our Pumps Division. You will be responsible for customer relationships, order processing, and inventory control. You will place orders and provide detailed quotes for our internal and external customers. You will assist customers with diagnosis of their pumps to determine parts needed for repairs or replacement. You will process, track, and close out orders in our system. You will work closely with our Sales and Field Service teams to ensure they have information, parts, or inventory that they need to do their jobs.
Requirements
- Be self-directed and organized
- Possess exceptional customer services skills
- Have great attention to detail
Nice To Haves
- A 2-year degree in a related field and 1-2 years of experience are preferred.
Responsibilities
- Provide coordination and support of Sales, Operations, and Field Service within our Pumps Division.
- Responsible for customer relationships, order processing, and inventory control.
- Place orders and provide detailed quotes for our internal and external customers.
- Assist customers with diagnosis of their pumps to determine parts needed for repairs or replacement.
- Process, track, and close out orders in our system.
- Work closely with our Sales and Field Service teams to ensure they have information, parts, or inventory that they need to do their jobs.
Benefits
- Up to 120 hours of Paid Time Off in your first year plus 8 paid holidays.
- We offer a robust benefits package including health, life, short-term and long-term disability insurance as well as dental and vision programs you need to take care of your family, along with other benefit options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
