Receptionist
Lockton•Atlanta, GA
•Onsite
About The Position
The Operations Support Assistant – Front Desk creates exceptional experiences for clients and associates through friendly interactions and support. In addition, this position provides office administrative support for the Atlanta office.
Requirements
- A minimum of two years’ experience providing customer service support.
- Above-average proficiency in the use of Microsoft Word, Excel, PowerPoint, and Outlook required.
- Strong internal and external customer service skills, along with the ability to develop sound relationships.
- Organizational and time management skills to prioritize workload and meet time sensitive deadlines required. Must be able to work under pressure and time constraints. Must be results-oriented with the ability to change priorities as needed.
- Above-average verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, representing Lockton in the highest professional manner.
Nice To Haves
- Switchboard experience a plus.
Responsibilities
- Greets visitors and contacts appropriate associate and/or directs visitors to proper location.
- Answers incoming communication lines with professional warmth and courtesy; locates appropriate associate and directs calls to destination without delay as required.
- Provides assistance with all incoming and outgoing mail, meeting and conference room coordination, supply requisition, and other office housekeeping duties.
- Processes benefit commissions and carrier statements.
- Provides administrative support to associates needing assistance with projects including FedEx shipments, and event essentials such as creating name tents, setting up catering, etc.
- Provides backup assistance and support to the Office Operations team
- Orders and organizes coffee shipments bi-weekly based on current inventory.
- Manages copier maintenance including placing service calls and ordering necessary supplies.
- Assists in set-up for video conferences across offices.
- Help stock kitchen supplies, keep coffee machines maintained, and clean out office refrigerator(s).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
