Operations & Supply Chain Manager

Blinkjoy • Encinitas, CA

5d • $80,000 - $120,000 • Hybrid

About The Position

Blinkjoy is the fastest-growing therapeutic eye care company dedicated to transforming the way chronic eye conditions are managed through clinically backed, consumer-friendly ocular wellness products. We operate at the intersection of health, wellness, and beauty with a suite of consumer devices, lid hygiene products, and skincare designed to address conditions such as dry eye disease, ocular rosacea, styes, and other common eye health concerns. We work closely with leading eye care experts to ensure our products are clinically grounded, while also bringing a consumer-first approach to design, usability, and experience that the category has historically lacked. With tens of thousands of customers and strong momentum across both direct-to-consumer and professional channels, Blinkjoy is positioned to become the leading brand in ocular wellness worldwide. Join us in shaping how people think, feel, and care for their eyes every day.

We are looking for an Operations & Supply Chain Manager to help build and manage the core operating systems behind Blinkjoy as we scale. This role is ideal for someone who is highly organized, detail-oriented, and comfortable managing the complexity of a fast-growing D2C and B2B physical products business. You will oversee key areas including global logistics, supplier coordination, inventory planning, production timelines, fulfillment, quality tracking, and operational systems. This is a highly visible role with significant ownership across the business, working closely with the founder, manufacturers, freight partners, 3PLs, Amazon, Shopify, clinics, and international distributors. The right person will enjoy creating structure, improving processes, solving problems proactively, and helping turn a fast-growing founder-led operation into a scalable consumer health company.

Requirements

• 5+ years of experience in operations, supply chain, logistics, inventory planning, or consumer products operations
• Hands-on experience managing global freight and physical movement of goods, including international shipments, customs documentation, freight forwarders, customs brokers, small parcel, LTL, air freight, and/or ocean freight
• Experience managing supply chain for physical products, including supplier evaluation, sourcing, costing, production timelines, component selection, manufacturing tradeoffs, and overseas production partners
• Strong understanding of purchase orders, lead times, freight, customs, 3PL operations, inventory planning, landed costs, fulfillment, and operational systems across channels like Shopify and Amazon
• Highly organized, detail-oriented, and process-driven, with strong communication skills and the ability to operate independently, solve problems proactively, and create structure in a fast-moving environment

Responsibilities

• Manage domestic and international shipments across small parcel, LTL, air freight, ocean freight, and other shipping methods
• Coordinate with freight forwarders, customs brokers, manufacturers, 3PLs, Amazon, distributors, and retail partners
• Oversee shipment documentation, customs requirements, freight tracking, landed costs, and issue resolution
• Manage supplier communication, purchase orders, production timelines, deposits, final payments, and shipment readiness
• Evaluate existing and new suppliers for cost, quality, reliability, production capabilities, lead times, and scalability
• Support sourcing, component selection, packaging decisions, design-for-manufacturing tradeoffs, and cost optimization
• Build and maintain inventory forecasts across Shopify, Amazon, clinics, distributors, and international partners
• Monitor stock levels, reorder points, lead times, sell-through, and cash tied up in inventory
• Manage 3PL workflows related to receiving, kitting, bundling, returns, replacements, and inventory reconciliation
• Create reporting for inventory levels, open POs, freight costs, landed costs, fulfillment performance, stockout risk, and gross margin
• Build simple, scalable processes and SOPs to improve visibility, speed, accuracy, and accountability
• Support quality tracking, product issue resolution, compliance documentation, and continuous improvement with suppliers

Benefits

• Hybrid work based in Encinitas, CA
• Unlimited PTO
• Excellent healthcare benefits & free vision insurance
• Annual wellness reimbursement
• Equity compensation with the opportunity to share in Blinkjoy’s long-term success

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed