Operations Supervisor

RS Group•Fort Worth, TX

28d•Onsite

About The Position

The Operations Supervisor is responsible for leading and coordinating daily operational activities to ensure safety, productivity, quality, and service objectives are achieved. This role provides direct leadership to frontline employees, drives operational excellence, ensures compliance with company policies and procedures, and fosters a culture of accountability, engagement, and continuous improvement. The Operations Supervisor serves as the primary link between management and hourly employees, ensuring effective communication, workforce planning, and execution of business goals while maintaining a safe and efficient work environment.

Requirements

Strong leadership and team development skills, with the ability to motivate, coach, and hold employees accountable for performance and attendance.
Knowledge of operational processes, workforce planning, productivity management, and continuous improvement methodologies.
Understanding safety regulations, compliance requirements, and company policies and procedures.
Ability to analyze operational data, identify trends, and make sound decisions to improve efficiency and performance.
Excellent verbal and written communication skills, with the ability to effectively interact with employees, leadership, customers, and cross-functional partners.
Strong problem-solving and conflict-resolution skills in a fast-paced operational environment.
Ability to prioritize multiple tasks, manage competing demands, and adapt to changing business needs.
Proficiency with Microsoft Office applications and operational reporting systems.
Knowledge of performance management practices, including coaching, training, employee development, and corrective action processes.
Strong organizational skills with attention to detail and commitment to operational excellence.
Ability to build collaborative working relationships across departments and shifts.
Demonstrated ability to lead through change, drive employee engagement, and foster a culture of safety, accountability, and continuous improvement.
Minimum of 3-5 years of experience in operations, distribution, or a related operational environment including a minimum of 1-2 years of supervisory experience managing frontline employees.

Nice To Haves

Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, Logistics, or a related field preferred, but not required.

Responsibilities

Lead and develop frontline employees to achieve operational goals.
Ensure compliance with safety, quality, and regulatory standards.
Monitor productivity and implement process improvements.
Manage staffing, scheduling, and workforce allocation.
Conduct performance coaching, training, and corrective actions as needed.
Analyze operational metrics and drive accountability for results.
Support employee engagement and maintain positive labor relations.
Coordinate cross-functional activities to meet customer and business requirements.
Ensure consistent execution of company policies and procedures.
Drive continuous improvement initiatives to enhance efficiency and reduce costs.
Manage labor resources, scheduling, and staffing levels to meet operational and customer requirements.
Maintain confidentiality, exercise sound judgment, and make decisions aligned with company objectives.