Operations Supervisor - Columbus

MMT Ambulance • Columbus, OH

28d • Onsite

About The Position

Join MMT Ambulance as an Operations Supervisor and make a difference in the community! We are a growing EMS provider seeking compassionate professionals. As an Operations Supervisor, you will be instrumental in fostering a culture of teamwork, respect, and excellence, prioritizing team member well-being and a positive workplace atmosphere. You will be an integral part of the primary care team during ambulance transports, responsible for direct patient care, medical transport, equipment checks and maintenance, and station upkeep. MMT Ambulance has been a leader in innovation for over 35 years, providing efficient and reliable interfacility ambulance patient transportation. Our growth is driven by our experienced and dedicated workforce, utilizing AI-powered technology and state-of-the-art dispatch centers. With a fleet of over 500 vehicles and more than 3,200 providers, MMT is committed to delivering exceptional patient care 24/7/365.

Requirements

• Current CPR certification.
• Valid driver’s license and good driving record.
• Current position specific state certification or a NREMT specific certification with ability to obtain reciprocity is required prior to start date.
• Self-confidence, emotional stability, good judgment, and tolerance for high stress.
• Good verbal communication skills.
• Ability to handle adverse situations effectively.
• Ability to effectively interact and communicate with patients, co-workers and administration.
• Strong time management and prioritization abilities.
• Proven ability to lead and mentor teams while fostering accountability.
• Excellent communication, problem-solving, and decision-making skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, written, oral or diagnostic reports.
• Certified EMT/Paramedic License for your state of employment.

Nice To Haves

• ACLS (AHA) or ALS (American Red Cross) certification recommended – Paramedics and CCP only.

Responsibilities

• Ensure timely submission of timesheets and other payroll documentation.
• Lead, guide, and assist in training lower-level personnel and/or students as assigned.
• Deliver competent patient care in pre-hospital and inter-facility settings within the scope of practice.
• Utilize Applicant Tracking System (ATS) to screen and select potential candidates.
• Ensure adherence to field policies and processes, timely completion of required paperwork, and proper use of systems.
• Maintain professional interactions with healthcare personnel and patients, including those with disabilities or injuries.
• Accurately document required information in EMS charts, including PCRs, vehicle inspections, and inventory checks.
• Ensure cleanliness of equipment and replace used or damaged supplies.
• Adhere to company and local agency policies, procedures, and protocols for emergency treatment and transportation.
• Attend refresher programs and continuing education sessions as required by the medical director.
• Maintain a professional, courteous, ethical demeanor, and collaborate effectively within a team environment.
• Maintain knowledge of, implement, and enforce departmental policies, procedures, and protocols.
• Demonstrate comprehensive knowledge of EMS procedures and apply them effectively.
• Safely operate and maintain emergency vehicles in compliance with relevant laws during patient transportation.
• Provide Lift Assist and demand truck deployment as needed.
• May be required to administer first aid to injured coworkers when necessary.

Benefits

• Competitive pay
• Flexible schedules
• Health Insurance: Medical, Dental, Vision, Health savings account, and Flexible spending account
• Retirement Plans: 401K and Roth 401K, with a company match
• Paid Time Off
• Employer Paid: Basic Life Insurance and Long-Term Disability
• Supplemental Plans: Short-Term Disability, Life, Critical Illness, Accident Insurance
• Professional Development: Free access to CAPCE-accredited training through our Learning Management System powered by FlightBridge, along with recertification courses for American Heart and American Red Cross, as well as Tuition Reimbursement and Continuous Education

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed