Director, Operations (Columbus, OH)

Quanta Infrastructure Solutions Group, LLC•Columbus, OH

About The Position

The Director, Operations leads full-lifecycle delivery of large-scale Design-Build (DB) and Engineering, Procurement, and Construction (EPC) programs and projects across an assigned portfolio, from pursuit through close-out. The role owns the leadership and development of assigned teams, client relationships, contract administration, and financial performance across multiple concurrent projects. It serves as the primary operational authority between executive leadership, the project management office (PMO), and field operations, with accountability for project delivery, safety, quality, schedule, and cost outcomes. The position may require performing project-management-related duties at the work site and coordinating operational decisions directly with executive management. The Director leads a PMO and integrated DB/EPC project teams; directs project execution and delivery; manages prime contracts, subcontracts, purchase orders, finances, and client relationships; and develops staff and organizational capacity. The role also supports project pursuits and may travel up to 50% of the time or as project needs require. The position is based in Columbus, Ohio.

Requirements

Bachelor's degree in Business, Construction Science/Management, Engineering, or an equivalent field; equivalent work experience or a combination of work and education may be substituted.
At least 10 years of operational or program management experience overseeing large-scale power delivery, electrical infrastructure, and/or advanced technology construction.
Track record of direct client account ownership and executive-level stakeholder engagement on major construction programs.
Demonstrated experience managing GMP, cost-plus, and lump-sum contract structures at the program level, including change management, billing compliance, and contract administration.
Knowledge of engineering, design, construction, and contracting methodologies, and project planning and management tasks including estimating, scheduling, bidding, contract and purchase order administration, subcontract administration, field supervision, budget control, safety, and quality assurance.
Exceptional written and verbal communication skills, including the ability to produce clear client-ready deliverables and executive presentations.
Strong team-building, talent-development, problem-solving, organizational, and time-management skills.
Ability to manage and supervise team members effectively within a matrix organization.
Understanding of the project design process during pursuit and execution, the integrated EPC/DB process, and the project lifecycle.
Understanding of construction means and methods.
Familiarity with estimating, scheduling, and project management software and processes.
Proficiency in Microsoft Office and working knowledge of cost management and document control platforms.
Strong knowledge of the energy infrastructure industry, including safety and environmental best practices and industry quality control/quality assurance measures.
Willingness to travel up to 50% of the time or as project needs require.

Nice To Haves

Direct Design-Build (DB) project or major program experience.
At least 7 years of direct people leadership managing multifunctional project delivery teams.
Familiarity with Primavera P6 and Procore.

Responsibilities

Lead the assigned PMO, including Project Managers, Assistant Project Managers, Preconstruction, Cost, Scheduling, and Contracts.
Manage integrated DB/EPC project teams from pursuit and inception through completion and close-out.
Oversee project delivery, escalation protocols, and reporting standards for safety, quality, execution, and cost.
Develop and maintain program-level portfolio tracking for schedule, cost, risk, and resource utilization across multi-site programs.
Drive execution strategy, including contract structures, change management, cost-of-work tracking, and preconstruction scope development.
Direct and coordinate intermediate and final engineering design and construction activities.
Lead multi-operating-company teams delivering major projects across service territories.
Supervise Project Managers and Assistant Project Managers, and coordinate with Construction Managers, project controls, and site safety representatives.
Oversee Requests for Information and perform value engineering and constructability reviews.
Develop procurement status reports and define work segregation across subcontract and purchase order packages.
Develop and oversee subcontractor and supplier scope, price, and schedule exhibits; coordinate local bidding with procurement teams.
Oversee subcontracts and purchase orders, review and approve invoices, and oversee related submittals.
Develop project-specific schedules with engineering, scheduling, procurement, and field construction staff; monitor design and construction progress.
Ensure compliance with project- and customer-specific health, safety, and quality assurance/control plans.
Manage project close-out, warranty administration, post-construction cost review, and reporting.
Administer prime contracts, construction subcontracts, and purchase orders, including prime-contract changes.
Manage major construction contract administration for GMP, firm-price, and cost-plus structures; lead redline reviews and negotiation of amendments and change orders.
Drive resolution of change-order events, claims, and contract scope gaps across the portfolio.
Develop and manage detailed cost models, rate sheets, and labor and equipment escalation for the regional portfolio.
Develop project-specific Schedules of Values and expedite timely progress payments.
Manage financial reporting, customer-facing billing documentation, and program cost analyses for executive and client review.
Prepare and present monthly progress, budget forecasting, and schedule management reports.
Serve as a contact for key client accounts and maintain alignment on scope, schedule, cost, and strategic objectives.
Lead client communications, including program status reporting, billing overviews, and issue escalation and resolution.
Coordinate with customers to support communication, satisfaction, and jobsite coordination; mitigate and resolve potential disputes.
Partner with clients to structure contractual frameworks that support long-term program delivery and mutual financial interests.
Maintain effective relationships among customers, design teams, subcontractors, and suppliers, and serve as a liaison between departments.
Work with commercial development teams to support upcoming opportunities during the pursuit phase.
Lead, develop, and grow Project Managers, Assistant Project Managers, and support staff; own hiring and performance management.
Build and motivate project teams to meet goals and milestones.
Establish onboarding, interview frameworks, and staffing processes to scale the organization as the portfolio grows.
Train, develop, and mentor junior staff.
Build a culture of accountability, operational discipline, and continuous improvement.
Identify, recommend, and implement changes that improve productivity and reduce cost across business and operating companies.
Perform other duties as assigned and adhere to internal standards, policies, and procedures.