Operations Supervisor

PBD, Inc.•Bolingbrook, IL

About The Position

Responsible for the management of a team performing daily picking, packing, checking and shipping of orders in a zone or multiple zones to exceed client and company standards Ensure shipping routing guides are met Coach, counsel, communicate and motivate staff to exceed client and company standards Supervise production schedules to ensure that production builds are met Ensure all employees have the proper training in their given field and make certain that they approach their work in compliance with the programs, procedures, and policies that have been instilled Provides or otherwise assigns training, as required to assure processes and standards are met Keep track of group attendance on a daily basis Provides recommendation and input into the employee evaluation and disciplinary processes Work with the process improvement and quality teams to identify, troubleshoot, and resolve production problems Minimizes waste and cost and ensures conformance to safety and quality standards Generate ideas and implement changes in processes and use of equipment to increase efficiency, improve safety and quality, reduce costs, and improve employee morale Ensure adherence to Company policies and SOPs (Standard Operating Procedures) Maintain line cleanliness through good housekeeping practices. Develops appropriate programs in areas needing improvement planning. Responsible for safety on the line and for adhering to all safety rules and programs, and for attending all required safety training. Manage zone or zones to ensure daily picking, packing and shipping are done according to PBD standards Monitor productivity and quality control processes in zone and make required adjustments to achieve expected benchmarks Maintain a safe, clean and quality centered zone Interact with appropriate staff on various work-related issues as they arise Promote teamwork

Requirements

Strong leadership skills
Thorough product knowledge
Excellent written and verbal communication skills
Able to prioritize multiple tasks daily Set appropriate expectations with employees keeping “customer service” as a guiding factor
Successfully cope with demands from managers, subordinates and peers
Keep well informed, follow policy and procedures and display consistency
Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work
Demonstrated ability to analyze and resolve problems
3+ years production supervisory or leadership role a plus.
Skills Leadership
Conflict resolution
Time Management
Communication

Nice To Haves

Knowledge of Microsoft Office a plus
Bi lingual is a plus

Responsibilities

Manage a team performing daily picking, packing, checking and shipping of orders
Ensure shipping routing guides are met
Coach, counsel, communicate and motivate staff
Supervise production schedules
Ensure employees have proper training
Provide or assign training
Keep track of group attendance
Provide input into employee evaluation and disciplinary processes
Work with process improvement and quality teams to resolve production problems
Minimize waste and cost
Generate and implement changes to increase efficiency, improve safety and quality, reduce costs, and improve employee morale
Ensure adherence to Company policies and SOPs
Maintain line cleanliness
Develop programs in areas needing improvement planning
Responsible for safety on the line
Manage zone or zones to ensure daily picking, packing and shipping are done according to PBD standards
Monitor productivity and quality control processes
Maintain a safe, clean and quality centered zone
Interact with staff on work-related issues
Promote teamwork