Kirt - Operations Supervisor

Calista Corporation•Kirtland, NM

20d

About The Position

The Operations Supervisor oversees a group of employees in a professional setting, relays information between the team and upper management, guides daily work and projects, and monitors performance to support productivity. The role supports supply-chain efficiency and effectiveness through task assessment, documentation, organization, process execution, and improvement recommendations. It also ensures business goals, deadlines, performance standards, and applicable procedures are met. The position has direct reports and works in a fast-paced, multitasking, customer-service-oriented environment. Schedule and task changes may be needed to accommodate shifting priorities, and overtime may be required. The supervisor routinely interacts with management, staff, customers, vendors, suppliers, shipping companies, and regulatory agencies.

Requirements

Bachelor’s degree in a technical field, or a high school diploma or equivalent with at least 3 years of experience in a range managerial role.
Previous government contracting experience managing a multimillion-dollar budget.
Ability to pass a drug and background screening.
Ability to obtain and maintain a government security clearance.
Skill using Microsoft Office Suite and intermediate-level skills with MS Project or other project-scheduling software.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Excellent interpersonal skills and the ability to work effectively and cooperatively with all levels of management and staff.
Ability to interact routinely with external contacts, including customers, vendors, suppliers, and shipping companies.
Trustworthiness and ability to handle confidential information.
Ability to use general office equipment such as fax, phone, and copier.
Strong professional customer-service skills, including active listening, prompt service, and follow-up.
Excellent analytical skills and ability to evaluate data and consider decision impacts across multiple areas.
Strong decision-analysis and problem-solving skills, including the ability to draw conclusions and justify decisions.
Ability to learn and understand corporate policies and procedures and how they relate to goals.
Ability to perform basic mathematical computations, detect unobvious facts and issues, and exercise resourcefulness in resolving problems.
Ability to work independently with minimal supervision and stay on task.
Ability to multitask.

Nice To Haves

Preference is given to Calista shareholders and their descendants, spouses of Calista shareholders, and shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

Responsibilities

Manage employee workflow by creating team schedules and delegating tasks.
Assess employee performance and identify areas for improvement.
Assess, document, and organize tasks to support supply-chain efficiency and effectiveness and produce quality results.
Execute processes and recommend ways to improve processes and standards.
Ensure business goals, deadlines, and performance standards are met.
Analyze work-area programs for deficiencies and develop and implement process improvements to ensure compliance with standard operating procedures and Command Media.
Train and onboard new hires to ensure they understand their roles.
Set goals for workers and ensure they comply with company plans and vision.
Use knowledge of material management, warehouse processes, and inventory management systems (IMS), enterprise resource planning (ERP), or other designated tracking systems.
Analyze and evaluate the Enterprise IMS/ERP and provide reports or feedback assessments of Daily Performance Management Reports.
Ensure compliance with Environmental, Safety and Health (ESH), Quality Assurance requirements, goals, policies, and procedures.
Communicate issues to management and regulatory agencies.