Operations Supervisor

McKesson•Norwalk, CA

7d•Hybrid

About The Position

The Operations Supervisor is responsible for overseeing the daily operations of assigned warehouse, distribution, or operational functions to ensure safe, compliant, and efficient execution of business objectives. This position leads a team of employees responsible for receiving, storing, inventory control, order fulfillment, and shipping activities while ensuring productivity, quality, and customer service expectations are met. The Operations Supervisor plans and coordinates work activities, monitors operational performance, analyzes reports and data, resolves problems, and implements process improvements to support departmental goals. The role ensures accountability for inventory accuracy, compliance with company policies and regulatory requirements, workplace safety, and efficient use of resources. This position provides leadership, coaching, and development to team members, including performance management, employee engagement, hiring, training, and corrective action when necessary. The Operations Supervisor collaborates with other supervisors and cross-functional departments to drive operational excellence, continuous improvement, and achievement of service, quality, safety, and financial objectives.

Requirements

Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities.
Bachelor’s degree in Business, Operations Management, or a related field, or equivalent experience.
Strong organizational, communication, and problem-solving skills.
Proficient in Microsoft Office Suite and relevant operational software.
Demonstrated ability to lead teams and manage complex operational tasks.

Nice To Haves

Experience in logistics, manufacturing, distribution, or supply chain management.
Lean Six Sigma or similar process improvement certification.
Familiarity with ERP systems and data analytics tools.
Proven track record of driving operational excellence and continuous improvement.

Responsibilities

Lead and supervise daily operations to ensure adherence to company policies and industry standards.
Monitor workflow, allocate resources, and resolve operational challenges promptly.
Coach, mentor, and develop team members to achieve performance goals.
Implement process improvements for increased efficiency and productivity.
Collaborate with cross-functional teams to support organizational objectives.
Maintain accurate reporting, documentation, and compliance with regulatory requirements.