Operations Supervisor

Martin Brower•Portland, OR

27d•Onsite

About The Position

The Operations Supervisor will be responsible for supervising daily delivery operations, including planning and scheduling driver schedules, managing routes, and ensuring timely deliveries. This role fosters an environment that promotes employee engagement and ensures quality standards and productivity goals are met. The supervisor will also ensure compliance with safety regulations and coordinate daily driver routes to meet customer demands and business objectives. Establishing and maintaining positive customer relationships is key to improving delivery efficiency.

Requirements

Associates Degree with 3 to 4 plus years of related experience and 0 to 1 plus years supervisory experience
High School Diploma/General Education Degree (GED) with 5 plus years of specific experience and 1 to 2 plus years of supervisory experience
Successful completion of a background check and drug screening

Nice To Haves

Bachelor’s Degree

Responsibilities

Supervise daily delivery operations, planning and scheduling including planning driver schedules, managing routes, and ensuring deliveries are completed on time
Foster an environment that promotes employee engagement, taking responsibility for establishing and sustaining a culture where employees feel valued and motivated
Ensure quality standards and productivity goals are achieved by monitoring driver performance, analyzing KPIs, and addressing any performance gaps to meet department targets
Ensure compliance with policies, regulations and safety and health standards (DOT, OSHA, etc.) by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes
Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries
Establish and maintain positive customer relationships internally and externally through regular communication collaboration to improve delivery efficiency and meet overall business objectives
Other projects or duties as assigned