Operations Supervisor
About The Position
The Operations Supervisor oversees daily warehouse operations and leads teams to ensure safe, efficient, customer-focused performance while meeting compliance, productivity, and continuous improvement goals. The position is based in Huntingdon, Tennessee, and relocation may be necessary. The supervisor manages personnel and labor planning, communicates operational and safety goals, monitors inventory accuracy, and ensures warehouse procedures and training requirements are followed. The role includes training and mentoring employees, maintaining and improving standard operating procedures, analyzing operational information, and traveling as needed to monitor operations. The work takes place in an active warehouse environment involving frequent movement and material handling. The employee may need to lift up to 75 pounds independently or with assistance, work around powered equipment, wear required personal protective equipment, and work in varying temperatures and conditions involving noise, dust, fumes, or odors.
Requirements
- 3–5 years of 3PL warehouse management experience.
- Proficiency with warehouse management systems (WMS) and handheld RF scanners.
- Forklift operating experience and willingness to obtain trainer certification through internal training.
- Ability to lead a diverse workforce and build a team-oriented culture.
- Effective communication skills.
- Accountability.
- Employee development and performance management skills.
- Ability to gather information from various sources, analyze data, and make recommendations for improvements.
- Ability to lift up to 75 pounds independently or with assistance.
- Ability to work around powered equipment, wear required personal protective equipment, and work in varying temperatures, noise levels, dust, fumes, and odors.
Responsibilities
- Supervise personnel, including scheduling, assigning work, managing performance, providing training, and resolving problems.
- Lead daily shift huddles and communicate operational goals, performance updates, and safety topics.
- Hold supervising staff accountable for meeting job requirements and follow through as needed.
- Monitor labor efficiency and performance through effective labor planning and oversight of the timekeeping system.
- Manage inventory accuracy, support physical inventory counts, and resolve discrepancies through root cause analysis.
- Develop and update warehouse operations SOPs and ensure adherence across assigned locations.
- Ensure training requirements are met throughout the organization and develop new training programs as needed.
- Train and mentor new employees on standard operating procedures, forklift certification, and safety best practices.
- Travel as needed to monitor operations.
Benefits
- Medical, dental, and vision insurance for eligible employees; full-time employees become eligible on the 31st day of employment.
- Life and accidental death and dismemberment insurance.
- Short-term and long-term disability insurance.
- 401(k) retirement plan.
- Employee Assistance Program.
- Health Savings Account and dependent care Flexible Spending Account options.
- Critical illness, accident, and hospital indemnity coverage.
- Virtual doctor visits.
- Paid time off.
- Additional voluntary benefit options.
- Competitive pay.
- Opportunities for advancement.
- Training and career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
