Operations Supervisor

Menzies Aviation • Denver, CO

75d • Onsite

About The Position

The Operations Supervisor directs the work of station agents across customer service, baggage services, and ramp operations. The supervisor also participates in operational tasks and helps ensure work is performed safely and in accordance with established procedures and protocols. The role oversees daily airport operations and responds to operational changes, communicates information and direction to staff, and leads employee training and performance processes. It includes administrative responsibilities and requires flexibility to work variable shifts, weekends, and holidays. The position involves physically demanding work and exposure to outdoor weather and airport operating conditions.

Requirements

• Prior airline operations experience.
• Must be at least 18 years old.
• Must possess and maintain a valid U.S. driver's license.
• Must pass pre-employment testing, including a drug screen, FBI background check, Customs Seal, and employment history check.
• Must be able to read, write, and speak English proficiently.
• Must be available and flexible to work variable shifts, including weekends and holidays.
• Must have a high school diploma or GED.
• Must be able to perform physical tasks including lifting, pushing, pulling, bending, stretching, kneeling, digging, shoveling, and debris removal; frequently lift or move up to 70 pounds.

Responsibilities

• Direct station agents performing customer service, baggage services, and ramp operations, while also participating in operational tasks.
• Oversee daily airport operations, including planning for gate changes, weather delays, crew connections, and international arrivals and departures.
• Respond rapidly to operational changes.
• Communicate with internal departments, direct staff, and accurately disseminate operational information.
• Lead, mentor, and train employees.
• Participate in hiring, performance evaluations, disciplinary processes, and addressing employee concerns.
• Complete shift reports, review and correct timecards, prepare incident reports, and maintain performance documentation.
• Conduct shift briefings and support baggage handling operations.
• Perform additional duties as assigned.
• Follow workplace safety procedures and take reasonable care of the health, safety, and wellbeing of oneself and others.

Benefits

• $25.00 per hour pay
• Frontier Airlines flight benefits
• Advancement opportunities
• Medical, dental, and vision insurance
• Paid vacation
• 401K Savings Plan
• Employee Assistance Program
• Pet discount coverage and pet insurance plan
• Uniform provided
• $40.00 monthly bus/train voucher or free airport parking

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED